Samantha Thomas
Summary
- Detail-oriented candidate with a positive attitude and the ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Assistant Teacher
Partners In Learning Child Development Center
03.2018 - 04.2021
- Completed daily reports, meal count sheets, and attendance logs.
- Provided one-on-one and group-based learning support focused on student progress.
- Researched and presented new learning tools and methods for classroom application.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Supported student physical, mental, and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in lessons, curriculum and homework planning.
- Worked with teachers to identify and target opportunities for instructional improvements.
Eyecare Technician
Salisbury Eyecare & Eyewear
06.2021 - 12.2021
- Handled and filed patient records with discretion to comply with HIPAA guidelines.
- Educated patients on lens options and care instructions to enhance user experience and satisfaction.
- Conducted regular inventory of eyeglasses frames and prescription contact lenses, maintained stock levels and submitted orders to vendors.
- Leveraged full field of optometric instruments and equipment to determine patient visual acuity, amplitude of accommodation and refractive state.
- Collaborated with optometrists to streamline appointment workflows and improve patient flow efficiency.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Assisted in frame selection and fitting to ensure optimal comfort and vision correction.
Certified Pharmacy Technician
Walgreens
10.2023 - Current
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Collaborated with pharmacists to ensure proper medication dispensing and patient safety.
- Educated patients on medication usage, side effects, and storage requirements.
- Maintained sterile environment by following health and safety protocols during compounding activities.
- Managed customer inquiries effectively, providing timely resolutions to enhance patient satisfaction.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
Education
High School Diploma -
Salisbury High School
Salisbury, NC06-2014
Associate of Science - Criminal Justice
Rowan-Cabarrus Community College
Salisbury, NC05-2021
Real Estate License
Trav Talks Real Estate
Raleigh, NC07-2024
Pharmacy Technician Certification
Pharmacy Course - Walgreens
Salisbury, NC03-2025
Skills
- Problem Solving
- Communication
- Creativity
- Critical Thinking
- Organization
- Customer Service
Timeline
Certified Pharmacy Technician
Walgreens
10.2023 - Current
Eyecare Technician
Salisbury Eyecare & Eyewear
06.2021 - 12.2021
Assistant Teacher
Partners In Learning Child Development Center
03.2018 - 04.2021
High School Diploma -
Salisbury High School
Associate of Science - Criminal Justice
Rowan-Cabarrus Community College
Real Estate License
Trav Talks Real Estate
Pharmacy Technician Certification
Pharmacy Course - Walgreens