Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
Timeline
Generic

Samara Alsaffar

Austin

Summary

Dynamic and results-oriented Sales Manager with over a decade of expertise in retail management, sales, and customer service. Proven track record of consistently surpassing revenue targets while cultivating robust client relationships and leading high-performing sales teams. Proficient in crafting and executing innovative sales strategies that drive growth and enhance customer satisfaction. Recognized for exceptional leadership abilities and a strong work ethic, dedicated to maintaining the highest standards of performance and fostering continuous professional development.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Manager

Nina Berenato - Flagship Store
06.2024 - Current
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Trained and mentored sales team, fostering a culture of continuous improvement and accountability.
  • Developed sales strategies to enhance market penetration and customer retention.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Analyzed sales data to identify trends, driving informed decision-making for product offerings.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.

ASSISTANT STORE MANAGER

LoveShackFancy
09.2022 - 05.2023
  • Help the store manager handle day-to-day business operations, including overseeing inventory management, customer service, and staff scheduling. Responsible for setting and achieving sales goals, as well as monitoring sales associates’ performance and development. Implement training programs and provide feedback to improve sales techniques and customer interactions. Collaborate with the manager to develop strategies to increase profitability, such as creating promotional events and enhancing the store’s visual merchandising. Regularly analyze sales data to identify trends and opportunities for growth.

CLIENT ADVISOR

Ermenegildo Zegna
06.2021 - 11.2021
  • Actively communicate with clients and cultivate a consistent clientele through personalized service and relationship-building strategies. Responsible for a percentage of store business generated through client interactions. Provide administrative support, including maintaining inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies. Utilize clienteling techniques to enhance customer engagement and drive sales, such as keeping detailed client profiles, tracking purchase histories, and proactively reaching out to clients with personalized offers and recommendations.

SALES MANAGER

Montblanc
11.2018 - 03.2021
  • Trained new sales associates on company policies, customer engagement techniques, and product knowledge.
  • Implemented promotional campaigns, contributing to increased foot traffic and sales volume during events.
  • Mentored junior staff on effective sales strategies, fostering a culture of teamwork and success.
  • Built relationships with customers to encourage repeat business.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.

CO MANAGER

Ann Taylor
01.2016 - 11.2018
  • Worked individually with team members to provide training and evaluate performance. Led recruitment efforts for new talent and devised strategies to drive business and exceed store goals. Contributed to the opening of stores across different states and had the opportunity to open and manage my own store.

Education

Political Science

University of Arizona
09.2025

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Client relationship management

Websites

Certification

  • China and Communism, Harvard University, 2020
  • Digital marketing, customer engagement, social media, planning & analytics, Columbia Business School, 2021

LANGUAGES

English | Native
Arabic | Native

Timeline

Sales Manager

Nina Berenato - Flagship Store
06.2024 - Current

ASSISTANT STORE MANAGER

LoveShackFancy
09.2022 - 05.2023

CLIENT ADVISOR

Ermenegildo Zegna
06.2021 - 11.2021

SALES MANAGER

Montblanc
11.2018 - 03.2021

CO MANAGER

Ann Taylor
01.2016 - 11.2018

Political Science

University of Arizona

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