Works effectively in fast-paced environment. Excellent communication skills, both verbal and written. Intelligent and personable. Excellent interpersonal and communication skills, with the ability to build strong relationships with employees at all levels.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through [Number] years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
19
19
years of professional experience
Work History
Confidential Secretary to the Supervisor
Town Of Hurley
Hurley, NY
03.2022 - Current
Oversee day to day operations of the Town
Maintained confidential and sensitive information, exercising discretion and professionalism in handling sensitive documents and matters.
Prepared and edited correspondence, reports and presentations for Supervisor, maintaining a high level of accuracy and attention to detail.
Supported Supervisors with any other administrative tasks or special projects as required.
Utilized strong problem-solving and conflict resolution skills, with the ability to handle sensitive employee relations issues.
Drafted professional memos, letters, and resolutions for Town business.
Managed confidential filing system for personnel and Town documents.
Managed email inboxes for both myself and Supervisor and handled all incoming mail.
Handled HR arm of the Town for internal issues, including working with labor attorney, filing reports and documenting.
Created new processes and procedures for new administration.
Kept track of all resident issues that came through Supervisor's office; followed up or ensured follow up by appropriate personnel.
Processed weekly and bi-weekly payroll for 40+ employees.
Created and submitted monthly NYSLRS enhanced reporting
Performed calculations for PTO as well as deductions for retirement loans, shortages in pretax contributions, garnishments.
Managed weekly deferred comp payments.
Set up part time, full time and union time policies and PTO tracking within ADP software for all employees
Handled all Town insurance claims and point person to work with insurance rep for annual renewal package.
Benefits Administrator
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Submitted reports on payroll to bookkeeper.
Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
Processed payroll garnishments such as deferred comp, child support and NYSLRS loans.
Managed payroll and processing for 40+ weekly and bi-weekly employees.
Responsible for okaying all tech requests
Prepared and processed all Town vouchers until hiring of bookkeeper Nov 2022.
Benefits Admnstrator for mnedical, vision and dental.
Handled all insurance issues that arose and laisoned with the Town's insurnace borker, including submission of claims.
Ensured confidentiality of all personnel matterrs and paperwork.
Issued compan wide memos
Dealt with insurance, clasims adjuster and service vendors on all claims.
Created and mainstianted internal database with all employee deductions, insurance buy outs and HRA/HSA amounts.
Worked with outside HR rep to edit and completed redo Town handbook from latest version (2006).
Responsible for completing annual employee insurance renewal paperwork, including new figures of HRA and HSAs.
Created requisition form and process
Maintained office supply inventory
Provided any support needed for Supervisor, including but not limited to: administrative, grants, support of new staffers, HR issues, brainstorming/problem solving.
Single-handedly organized and orchestrated Memorial Day Parade 2022 and 2023.
Handled resident issues when the corresponding office was closed (e.g. Assessor/Court Clerk/Clerk's office)
Maintained website and social media until hiring of Public Information Officer in November 2022.
Prepared bi-weekly Board meeting agendas.
Wrote resolutions and/or coordinated with Town attorney on writing resolutions.
Active participant with Supervisor and Town Attorney in meetings to prepare for Board meetings
Worked with Town's insurance broker as primary contact: enrolled all active drivers, registered new vehicles, completed annual 80+ page estimate packer for yearly insurance renewal.
HR:
Onboarded and offboarded all personnel
Handled all HR matters in conjunction wit offsite HR consultant.
Member of tri-annual Union Negotiation Team on the Town's behalf: Edited CBA and made suggestions; coordinated with Town's Labor Attorney; scheduled and sat in on all negotiation meetings.
Payroll
Proficient in ADP payroll software.
Organized and maintained payroll files for easy access and adherence to NYS retention schedule
Processed ADP weekly and bi-weekly payroll for 40- employees, including monitoring and updating retirement pre tax and loan deductions.
Oversee NYSLRS, including enrollment, termination, monitoring pre tax and loan deductions, and creating and submitting monthly Enhanced Reporting.
Tracked employee vacation, sick and personal time.
Audited timesheets and payroll records for accuracy.
Re-did personnel filing system to bring it into legal compliance.
Updated personnel files with new details such as changes in address or salary.
Maintained confidentiality of employee records and payroll information.
Reconciled payroll discrepancies and responded to inquiries from employees.
Prepared and submitted payroll tax returns and reports to regulatory agencies.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Maintained employee privacy and protected payroll operations by keeping all information confidential.
Onboarded all new hires, including set up of payroll within ADP system and NYS retirement.
Managed Town events, including the annual Memorial Day Parade and Tomorrow Peoples Powwow
HR Assistant (Temp)
Astor
Rhinebeck, NY
08.2021 - 10.2022
Handled human resources records and maintained confidentiality of sensitive information.
Responded to inquiries by answering telephone calls, in-person questions and emails.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Maintained office supplies, distributed mail and processed invoices for payment.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Managed filing system, entered data and completed other clerical tasks.
Pupil & Personnel Services Secretary, 7-12 (Temp)
New Paltz Central School District
New Paltz, NY
10.2021 - 03.2022
Transcribed meeting notes and input data into student IEPs, memoranda and other documents from digital recordings and dictating machines.
Managed complex calendar for Department chair, including coordinating paraprofessionals, chair and parent schedules.
Coordinated and scheduled testing for paraprofessionals to meet IEP meeting deadlines.
Worked directly under Special Education Chair for HS.
Coordinated Annual IEP review meeting schedules, which involved the Directorsupport team and parents of each child with an IEP.
Documented all incoming materials in accordance with NYS protocol.
Kept all material confidential.
Coordinated receipt of reports for all special education para professionals for each student.
Answered multi-line telephone and greeted visitors.
Performed clerical and administrative support duties to optimize workflow procedures.
Managed filing system, entered data and completed other clerical tasks.
Worked effectively in fast-paced environment.
Excellent communication skills, both verbal and written.
Worked within tight deadlines and a fast-paced environment.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Processed incoming and outgoing mail and packages according to established procedures.
Edited and proofread documents for accuracy and completeness.
Director of Religious School
Congregation Emanuel Of The Hudson Valley
11.2014 - 08.2020
Worked closely with organizational leadership and board of directors.
Identified and recruited potential volunteer workers.
Prepared, coordinated and distributed information about yearly schedule of activities and classes.
Kept program children safe and secure at all times with proactive monitoring strategies.
Analyzed revenue and program cost data to determine budget priorities.
Trained and supervised religious education instructional staff.
Served as tireless school resource, which enabled development of lasting relationships with students and families.
Oversaw budget, marketing and curriculum development for school operations.
Provided detailed feedback to teams after analyzing each educator's responsibilities.
Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
Kept school in full compliance with established policies, legal requirements and student safety standards.
Coordinated staff and student activities to promote a safe and productive learning environment.
Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
Monitored student progress and implemented intervention strategies to support student success.
Proven record of developing and implementing school policies to ensure compliance with state and federal regulations.
Formulated and implemented school safety and security policies with assistance from Ulster County Sherrifs Department.
Communicated with parents to encourage active parental participation in education.
Performed classroom evaluations to assess teacher strategies and effectiveness.
Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
Developed and coordinated after-school programs and activities.
Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
Editor
Wine Enthusiast Magazine
Elmsford, NY
11.2004 - 01.2014
Worked in the offices and then as a freelance editor.
Edited Monthly Buying Guide. 500+ wine reviews for readability and space.
Led and managed multiple projects from conceptual stage through to launch.
Checked reference sources to verify dates, facts and statistics.
Communicated directly with writers to collaboratively assess work and guide editorial improvements.
Selected and edited photos for use in diverse projects.
Supported publication by helping develop layouts and collaborating with production teams.
Edited and reviewed content for grammar, spelling and punctuation.
Edited and revised wide array of content for accuracy, clarity and consistency.
Wrote and created content for various topics and mediums.
Created internal style guide
Cookbook editor
Adjunct Professor, Writing
Culinary Institute of America
Hyde Park, NY
2009 - 2013
Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
Initiated, facilitated and moderated classroom discussions for college-level English students.
Planned, prepared and delivered lessons on American literature, British literature and grammar to [Number] students daily.
Provided grades and progress reports to evaluate student learning needs.
Facilitated group discussions to explore works of literature.
Developed curriculum standards, lesson plans and syllabi.
Used exams, quizzes and assignments to assess student comprehension.
Education
Master of Arts - Education, 7-12, English
Mercy College
Yorktown Heights
Bachelor of Arts - English And American Literature
Brandeis University
Waltham, MA
Skills
Weekly and Bi-Weekly Payroll Processing
Benefits Administration
Program Oversight
Spreadsheet Creation
Database Maintenance
Event Coordination
Document Proofreading
Administrative Oversight
Logistics Coordination
Appointment Setting
Expenditures Oversight
Executive Schedule Management
Administrative Support
Timeline
Confidential Secretary to the Supervisor
Town Of Hurley
03.2022 - Current
Pupil & Personnel Services Secretary, 7-12 (Temp)
New Paltz Central School District
10.2021 - 03.2022
HR Assistant (Temp)
Astor
08.2021 - 10.2022
Director of Religious School
Congregation Emanuel Of The Hudson Valley
11.2014 - 08.2020
Adjunct Professor, Writing
Culinary Institute of America
2009 - 2013
Editor
Wine Enthusiast Magazine
11.2004 - 01.2014
Master of Arts - Education, 7-12, English
Mercy College
Bachelor of Arts - English And American Literature
Brandeis University
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