Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Samara Dapp

Tempe,USA

Summary

Dependable and welcoming team member with robust experience in front-of-house customer service roles. Skilled in creative solutions, showcasing a blend of interpersonal and organizational abilities. Eager to contribute to a dynamic team and to provide customers with a positive and memorable experience.

Overview

1
1
year of professional experience

Work History

Front of House Staff

Sand Martins Golf Club
Finchampstead, UK
03.2024 - 08.2024
  • Welcomed Clubhouse members warmly on arrival, and informed customers about daily specials and promotions at the restaurant.
  • Answered phone inquiries, took reservations, and provided information about booking tables, events, and golf timeslots.
  • Prepared beverages and food for members in the Golf Clubhouse, and catering events.
  • Assisted with closing shift duties, involving bookkeeping, cashing up, and taking inventory.
  • Processed customer payments accurately and efficiently through cash, card, and member card systems.
  • Assisted in setting up for events and special occasions, ensuring a seamless experience.

Head of Documentary

University of Manchester TV station
Manchester, UK
09.2023 - 06.2024
  • Led weekly meetings for 30+ students to support them with their creative documentary projects, via in-person and online assistance.
  • Organized film scheduling for student events on campus by producing shared calendars and new filing systems.
  • Stored audio and visual files in university systems, and updated filing for more efficient documentary editing.

Café Assistant

Jacksons Café
Finchampstead, UK
07.2023 - 01.2024
  • Maintained high standards of customer service during seasonal, high-volume work shifts.
  • Assisted customers in booking tables and online ordering systems.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Performed frequent checks to maintain consistently high quality of food preparation and service.

Education

Bachelor of Arts - Sociology

University of Manchester
UK
06-2026

Skills

  • Customer Service
  • Scheduling
  • Creative solutions
  • Special requests handling
  • Greeting guests
  • Addressing questions and concerns

Hobbies and Interests

  • Interest in Music, Film, and Film-making
  • Learning French and Spanish

Timeline

Front of House Staff

Sand Martins Golf Club
03.2024 - 08.2024

Head of Documentary

University of Manchester TV station
09.2023 - 06.2024

Café Assistant

Jacksons Café
07.2023 - 01.2024

Bachelor of Arts - Sociology

University of Manchester

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Samara Dapp