Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
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Samara Dill-smith

Wilmington,DE

Summary

Dynamic Office Administrative Assistant with proven expertise at Beverly's Helping Hands in managing calendars and enhancing client interactions. Skilled in Microsoft Office and inventory management, I excel at maintaining organized systems and delivering exceptional customer service, ensuring smooth operations and client satisfaction. Committed to fostering a supportive environment for both clients and colleagues.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Office Administrative Assistant

Beverly's Helping Hands
Wilmington, DE
04.2005 - 03.2025
  • Answer and direct phone calls, emails, and inquiries
  • Schedule meetings, appointments, and maintain calendars
  • Meet with Parents, walk through with new parents, and do enrollment
  • Manage office supplies and inventory
  • maintain filing systems
  • Handle confidential information with discretion

Home Health Aide

Kutz nursing home
Wilmington, DE
08.2014 - 01.2016
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Assisted in ambulation and exercise routines for clients.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Administered prescribed medications under direction from physician.

Education

Associate of Applied Science - Human Services

Delaware Technical Community College
DE
05-2023

Bachelor of Science - Counseling Psychology

Southern New Hampshire University
Hooksett, NH

Skills

  • Microsoft Office
  • Calendar management
  • File management
  • Data entry
  • Inventory management
  • Customer service
  • Client interaction
  • Phone call answering
  • Organize files

Affiliations

  • Police Athletic League of Wilmington
  • Tutoring with students
  • Small Group Discussions

Certification

  • Medication Certified
  • First aid and CPR

References

References available upon request.

Timeline

Home Health Aide

Kutz nursing home
08.2014 - 01.2016

Office Administrative Assistant

Beverly's Helping Hands
04.2005 - 03.2025

Associate of Applied Science - Human Services

Delaware Technical Community College

Bachelor of Science - Counseling Psychology

Southern New Hampshire University

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Samara Dill-smith