Knowledgeable Case Manager experienced in coordinating care for intellectual and developmentally disabled individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ID/DD Case Manager
Region Ten CSB
06.2021 - Current
Helped patients receive appropriate, high-quality care with reasonable results.
Managed caseload of 30 adults and children and provided comprehensive, community-based care.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Evaluated treatment plans against individual goals and healthcare standards.
Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Carried out day-to-day duties accurately and efficiently
Direct Support Professional
01.2020 - 06.2021
Assisted 5 disabled clients to support independence and well-being.
Maintained clean, safe and well-organized patient environment.
Monitored progress and documented patient health status changes to keep care team updated.
Administered medication as directed by physician.
Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
Developed rapport to create safe and trusting environment for care.
Intern
Connecting Hearts Of VA
09.2018 - 12.2018
Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Interacted with customers by phone, email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Worked on projects using knowledge gained in classes to put together recommendations for issues.
Answered incoming telephone calls, took down messages and provided information.