SAMARA JENKINS
San Andreas,CA
Summary
Experienced in delivering exceptional customer service and crafting specialty drinks. Focused and versatile professional with a proven ability to multitask. Dedicated to providing top-notch customer service and ensuring customer engagement. Thrives under pressure and consistently delivers high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Childrens Choice Pediatric Dental Care
Stockton, CA
08.2023 - 12.2024
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Broke down and set up equipment and sanitized various dental tools.
- Discussed patient needs and expectations.
- Digital x ray operation, Kept track of treatment information in patient records.
- Chairside assisted dentist during procedure by retracting patient's tongue, cheeks and suctioning.
Lead Barista
Chicken Ranch Casino
Jamestown, CA
05.2021 - 01.2023
- Spearheaded the development in new production & servies
- Hiring, onboarding, training, supervision of junior baristas including managing shift scheduling
- Implemented cost-saving measures, maintained an accurate record of daily sales and inventory levels to maximize profits
- Utilized customer service skills to build loyalty and repeat business
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
Security Dispatcher
Chicken Ranch Casino
Jamestown, CA
05.2021 - 01.2023
- Identified and reported potential security risks to management, monitored security systems and dispatched personnel to respond to alarms, checked badges
- Coordinated with police, fire, and EMS personnel to ensure safety and security of clients
- Investigated, created and maintained accurate records of all communications and incidents
Certification
- Basic Life Support (AHA)
- Dental Practice Act- DBC approved (#5854)
- CA standard infection control -DBC approved (#IC138)
- CA radiation safety- DBC approved (#X999)
- Professionalism
- Emergency Medical Technician
Timeline
Dental Assistant
Childrens Choice Pediatric Dental Care
08.2023 - 12.2024
Lead Barista
Chicken Ranch Casino
05.2021 - 01.2023
Security Dispatcher
Chicken Ranch Casino
05.2021 - 01.2023