Samara Juarez
36480 Agave Rd ,CA
Summary
Proven housekeeping expert with a track record of enhancing client satisfaction through meticulous cleanliness and organization, notably at Fairmont Century Plaza Hotel. Leveraged teamwork and housekeeping knowledge to significantly reduce guest complaints. Known for exceptional attention to detail and the ability to maintain high hygiene standards, contributing to a welcoming atmosphere for all guests.
Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.
Overview
10
10
years of professional experience
Work History
Room Attendant
Fairmont Century Plaza Hotel
07.2024 - Current
- Created welcoming atmosphere with attention to detail in room presentation.
- Ensured guest satisfaction by addressing requests and resolving concerns promptly.
- Utilized time management skills to prioritize tasks and meet guest expectations.
- Maintained cleanliness and organization of guest rooms by performing thorough cleaning and sanitizing tasks.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Replenished guest room water glasses, toiletries, and paper products.
- Displayed strong organizational skills when managing personal cart inventory based on specific needs per shift, ensuring a seamless transition from one task to another without any delays or complications.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
Housekeeper
Guerra Cunningham Bagues Mortuary
01.2023 - 01.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Residential House Cleaner
Self-employeed
03.2015 - 01.2025
- Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
- Developed strong relationships with clients, earning trust through reliability and attention to detail.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Sanitized apartments after move-out or prior to move-in.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
- Provided excellent house cleaning and maid services to clients.
- Fostered open communication with clients regarding expectations and feedback, leading to better overall service delivery.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Collected payment for services rendered and provided client with billing receipts.
- Expanded clientele base through effective networking and positive word-of-mouth referrals from satisfied customers.
Commercial Janitorial Cleaner
CAL Sani-clean
01.2019 - 01.2022
- Collected and disposed of trash by following proper waste disposal procedures.
- Communicated with team members for coordinating cleaning schedules.
- Wiped down surfaces and fixtures to promote cleanliness and hygiene.
- Removed debris and dirt by sweeping, mopping, and vacuuming floors.
- Used safety gear and followed protocols to prevent accidents during tasks.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
Education
Associate of Arts - Accounting And Finance
San Antonio College
Guatemala08-2000
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
Languages
Spanish
Native or Bilingual
Timeline
Room Attendant
Fairmont Century Plaza Hotel
07.2024 - Current
Housekeeper
Guerra Cunningham Bagues Mortuary
01.2023 - 01.2025
Commercial Janitorial Cleaner
CAL Sani-clean
01.2019 - 01.2022
Residential House Cleaner
Self-employeed
03.2015 - 01.2025
Associate of Arts - Accounting And Finance
San Antonio College
Similar Profiles
Melisa OrtizMelisa Ortiz
Residence Concierge at Fairmont Century Plaza HotelResidence Concierge at Fairmont Century Plaza Hotel
Freddy Lobo GarciaFreddy Lobo Garcia
Front Office Agent at Fairmont Century PlazaFront Office Agent at Fairmont Century Plaza
Ana VasquezAna Vasquez
Cook Tournant at Fairmont Century PlazaCook Tournant at Fairmont Century Plaza