Samara Morales
Round Rock,TX
Summary
Dedicated professional with extensive experience in optimizing business operations and enhancing team performance. Proven track record of achieving customer service targets. Strong organizational skills and attention to detail contribute to efficient task management. Quick learner adept to new challenges and responsibilities. Great at communicating, hard working and always wanting to learn more.
Overview
6
6
years of professional experience
Work History
Manager
Jersey Mike's Subs
Round Rock, TX
04.2025 - Current
- Coached and mentored team members to enhance job performance.
- Directed recruitment, hiring, and training of new staff members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Maintained up-to-date records of employee attendance and payroll information, and tracked vacation requests to ensure accurate leave management.
- Streamlined communication channels, improving information flow and decision-making speed.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Analyzed business performance data and forecasted business results for the owner.
Caregiver
Private Client
Austin, TX
02.2019 - 07.2021
- Delivered emotional support to client during challenging periods.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Administered prescribed medications on a timely basis following care plan instructions.
- Engaged in team meetings to discuss client progress and address family concerns.
- Accompanied clients to social events and doctor appointments.
- Performed housekeeping tasks related to the client's care.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Created weekly schedule for client to ensure around the clock care.
- Organized a schedule with clients doctor appointments, social events, and other outings.
Education
High School Diploma -
Round Rock High School
Round Rock, TX06-2011
Skills
- Inventory management
- Effective communication
- Schedule preparation
- Recruitment and hiring
- Time management
- Operational planning
- Coaching and mentoring
Languages
Spanish
Native/ Bilingual
Affiliations
Proficient in word, excel and power point.
Timeline
Manager
Jersey Mike's Subs
04.2025 - Current
Caregiver
Private Client
02.2019 - 07.2021
High School Diploma -
Round Rock High School
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