Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samara Villafana

San Clemente

Summary

Dynamic professional with a proven track record at Kendra Scott, excelling in data analysis and customer service. Skilled in inventory management and team collaboration, I effectively identified sales trends to enhance performance. Committed to fostering a positive environment, I trained staff and ensured operational excellence, driving success in a fast-paced retail setting.

Overview

2
2
years of professional experience

Work History

Key Holder

Kendra Scott
Walnut Creek
01.2025 - Current
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Participated in training sessions on topics such as customer service techniques and loss prevention strategies.
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Verified accuracy of register tills at beginning and end of shift.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.

After-School Care Provider

St. Anne School
Laguna Niguel
05.2023 - 07.2024
  • Organized recreational activities, such as games and crafts, to engage the children.
  • Collaborated with other staff members to come up with creative ideas for engaging activities.
  • Responded quickly to medical emergencies if they occurred while on duty.
  • Encouraged positive behaviors among students by setting clear expectations and boundaries.
  • Taught basic life skills, such as hygiene, manners, respect, to students.
  • Communicated regularly with parents about their child's development and behavior.
  • Offered tutoring services in math, science, English, and history as needed by individual students.
  • Provided emotional support and comfort to students who needed it.
  • Supervised children during after-school hours; ensuring safety and providing support.
  • Provided guidance to children on homework assignments and projects; helping them understand difficult concepts.

Education

Saint Mary's College of California
Moraga, CA

Skills

  • Data analysis
  • Customer service
  • Inventory management
  • Team collaboration
  • Employee training
  • Sales reporting
  • Team building
  • Cash handling
  • Visual design
  • Art direction

Timeline

Key Holder

Kendra Scott
01.2025 - Current

After-School Care Provider

St. Anne School
05.2023 - 07.2024

Saint Mary's College of California

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