Dedicated professional with expertise in patient care and medication administration. Known for reliability, punctuality, and compassionate caregiving. Committed to enhancing resident well-being and ensuring adherence to care plans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Care Staff
Hyde Park Nursing Facility
Flushing, MI
10.2025 - 05.2026
Assisted residents with daily living activities, ensuring comfort and dignity.
Monitored patient vital signs and reported changes to nursing staff promptly.
Maintained cleanliness of resident environments, promoting health and safety standards.
Documented care provided in resident charts accurately and timely.
Communicated effectively with team members to coordinate care plans for residents.
Implemented infection control measures to safeguard resident well-being.
Provided emotional support to residents, fostering a compassionate environment.
Behavior Instructor
Reach Unlimited
Cypress, TX
10.2024 - 09.2025
Implemented individualized behavior intervention plans to support client development and learning.
Observed and documented client progress, adjusting strategies based on behavioral data.
Collaborated with multidisciplinary teams to enhance treatment effectiveness and client outcomes.
Developed engaging instructional materials tailored to diverse learning styles and needs.
Trained new staff in behavior management techniques and instructional methodologies.
Monitored environmental factors affecting client behavior, recommending adjustments as necessary.
Conducted regular assessments to evaluate progress towards behavioral goals and objectives.
Facilitated parent training sessions, equipping families with strategies for at-home support.
Direct Care Staff
Intergrated Community Service
Spring, TX
10.2022 - 02.2025
Provided compassionate personal care to residents, enhancing daily living experiences and overall quality of life.
Assisted in implementing individualized care plans, ensuring adherence to safety protocols and resident preferences.
Monitored vital signs and reported changes in health status to nursing staff, promoting timely interventions.
Trained new staff on resident care procedures and facility policies, fostering a collaborative work environment.
Administered medication following strict guidelines, maintaining accuracy and compliance with healthcare regulations.
Collaborated with multidisciplinary teams to optimize resident care strategies and improve service delivery.
Documented daily activities and progress notes in electronic health records, ensuring accurate patient information tracking.
Assistant Supervisor
DHL EM Warehouse
Missouri City, TX
04.2017 - 08.2024
Oversaw daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
Trained and mentored team members on best practices in logistics and inventory management.
Implemented process improvements that enhanced workflow efficiency and reduced operational bottlenecks.
Coordinated with cross-functional teams to streamline communication and optimize supply chain processes.
Monitored inventory levels, utilizing warehouse management systems for accurate stock tracking.
Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
Developed training materials to support onboarding of new employees in warehouse procedures.
Led initiatives to improve workplace safety, resulting in a more secure working environment for staff.
Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Submitted documentation and reports to upper management.
Worked with management team to implement proper division of responsibilities.
Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
Assisted in the development of training materials to ensure a consistent learning experience for new hires.
Coordinated with day shift supervisor to balance staffing as workloads changed.
Tracked progress toward departmental goals, adjusting strategies as needed to maximize efficiency.
Worked closely with other supervisors to create a cohesive, high-performing team that consistently met or exceeded company objectives.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Ensured compliance with company policies and industry regulations by diligently monitoring operations and addressing issues proactively.
Actively participated in continuous improvement efforts aimed at optimizing operational efficiency across all aspects of day-to-day business functions.
Maintained safety records and accident reports for human resources.
Supported Supervisor by preparing production reports and collating quality documentation.
Conducted regular performance reviews, providing constructive feedback designed to help employees reach their full potential.
Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
Set overall vision and provided team leadership.
Maintained accurate inventory, working with purchasing department and logistics for resupply
Oversaw inventory management processes, ensuring proper stock levels were maintained while minimizing waste and excess costs.
Revised work practices to improve efficiency, boost quality and meet production goals.
Managed records and documentation for payroll, inventory control and workflow.
Enhanced employee morale through regular recognition of individual and team achievements, fostering a culture of success and teamwork.
Streamlined communication between departments for enhanced collaboration and improved overall results.
Contributed to the successful completion of projects by proactively identifying potential roadblocks and offering solutions.
Played an integral role in the hiring process by conducting interviews, evaluating candidates'' qualifications, and making informed recommendations based on organizational fit.
Led by example, demonstrating strong work ethic and commitment to excellence.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established team priorities, maintained schedules and monitored performance.
Identified and communicated customer needs to supply chain capacity and quality teams.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Leveraged data and analytics to make informed decisions and drive business improvements.
Defined clear targets and objectives and communicated to other team members.
Set aggressive targets for employees to drive company success and strengthen motivation.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Developed detailed plans based on broad guidance and direction.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Launched quality assurance practices for each phase of development
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Managed senior-level personnel working in marketing and sales capacities.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Care Staff
The Village at Gleannloch Farms
Spring, TX
05.2021 - 10.2022
Assisted residents with daily living activities to promote independence and enhance quality of life.
Developed personalized care plans in collaboration with healthcare teams to meet individual resident needs.
Monitored residents' health status and reported changes to nursing staff for timely intervention.
Trained new care workers on best practices for resident support and safety protocols.
Implemented recreational activities that fostered social engagement among residents, improving community interaction.
Conducted regular assessments of resident wellbeing, ensuring adherence to care standards and guidelines.
Led initiatives to improve infection control measures, enhancing overall safety within the facility.
Mentored junior staff in effective communication techniques for better resident relations and satisfaction.
Ensured timely administration of medication, following strict protocols to maintain patient safety.
Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
Enhanced patient well-being by providing personalized care and support tailored to individual needs.
Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
Offered respite care services for family members needing temporary relief while caring for their loved one.
Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
Monitored and assisted residents through individual service plans.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Assisted patients with daily living activities, promoting independence and quality of life.
Collaborated with healthcare professionals to develop customized care plans for optimal patient outcomes.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Monitored patient health, reporting any changes or concerns to healthcare professionals promptly.
Supported the development of self-care skills in individuals recovering from illness or injury through guided practice programs.
Developed strong relationships with patients'' families, keeping them informed about progress and addressing concerns as needed.
Coordinated meal planning and preparation based on individual dietary requirements, promoting healthy eating habits among patients.
Implemented strategies for managing challenging behaviors in patients with dementia or other cognitive impairments.
Contributed to interdisciplinary team meetings discussing the best course of action for each client''s specific needs.
Assisted in physical therapy exercises, helping patients regain mobility and strength over time.
Remained alert to problems or health issues of clients and competently responded.
Delivered compassionate end-of-life care, providing comfort and support to patients and their families during difficult times.
Facilitated group activities that fostered social interaction among residents within assisted living communities.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted patients with self-administered medications.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Provided safe mobility support to help patients move around personal and public spaces.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Provided direct personal care and administrative services to clients.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Monitored changes in clients' conditions to report concerns to supervisor.
Transported clients for medical and personal outings.
Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
Utilized universal precautions and infection control principles in all aspects of care.
Scheduled and coordinated medical appointments.
Constructed cognitively stimulating activities.
Improved patients' comfort with massage and application of topical treatments.
Supported families through difficult times by offering emotional support and education on important care tasks.
Assisted with end-of-life care.
Administered medications in accordance with doctor's instructions.
Developed and implemented care plans for clients.
Trained new staff members on best practices for home health care.
Education
Associate of Science - Business Administration And Management
Brown Mackie College
Indianapolis, IN
10-2012
Associate of Science - Externship
Hawthorne Community Center
Indianapolis, IN
08-2012
Skills
Patient care
Medication administration
Reliability and punctuality
Compassionate caregiving
Certification
DCA - Direct Care Aide
PCW - Personal Care Worker
CPCT/A - Patient Care Technician/Assistant
NCPCT - Patient Care Technician
PCA - Personal Care Aide
Timeline
Direct Care Staff
Hyde Park Nursing Facility
10.2025 - 05.2026
Behavior Instructor
Reach Unlimited
10.2024 - 09.2025
Direct Care Staff
Intergrated Community Service
10.2022 - 02.2025
Care Staff
The Village at Gleannloch Farms
05.2021 - 10.2022
Assistant Supervisor
DHL EM Warehouse
04.2017 - 08.2024
Associate of Science - Business Administration And Management