Samaria Beasley
Atlanta,GA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Sky Bistro Lounge. Recognized for enhancing guest engagement and satisfaction through personalized service and effective complaint resolution. Proficient in cash handling and maintaining a professional appearance, consistently contributing to a positive dining experience.
Overview
7
7
years of professional experience
Work History
Server
Sky Bistro Lounge
1120 Washington St, Columbia, SC 29201
11.2024 - 04.2025
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
U Bar
3515 Camp Creek Pkwy, East Point, GA 30344
06.2022 - 09.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
Bissi Lounge
5475 Memorial Dr, Stone Mountain, GA 30083
02.2018 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Business / Associates Degree
Atlanta Technical College
Atlanta, GA05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
Timeline
Server
Sky Bistro Lounge
11.2024 - 04.2025
Server
U Bar
06.2022 - 09.2024
Server
Bissi Lounge
02.2018 - 01.2021
No Degree - Business / Associates Degree
Atlanta Technical College