Samaria Beedles
Columbus
Summary
Dynamic professional with a proven track record in customer service at Northstar Café, excelling in teamwork and communication. Adept at enhancing guest experiences and training new staff, I leverage strong multitasking abilities and POS proficiency to drive productivity improvements. Committed to fostering positive relationships and ensuring a welcoming environment.
Overview
3
3
years of professional experience
Work History
Service Member
Northstar Café
12.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Guest Advocate
Target
05.2024 - 08.2024
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Daycare Assistant
Kiddie Korner Childcare & Learning Center
06.2023 - 08.2023
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Provided support during naptime routines, ensuring a peaceful environment for restful sleep.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
Education
Nursing
Xavier University
Cincinnati, OHNursing
Columbus State Community College
Columbus, OHSkills
- Teamwork and collaboration
- Customer service
- Verbal and written communication
- Relationship building
- Productivity improvements
Timeline
Guest Advocate
Target
05.2024 - 08.2024
Daycare Assistant
Kiddie Korner Childcare & Learning Center
06.2023 - 08.2023
Service Member
Northstar Café
12.2021 - Current
Nursing
Xavier University
Nursing
Columbus State Community College
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