Samaria Glenn
Titusville,Florida
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
year of professional experience
Work History
Crew Member
Pizza @
Titusville, FL
01.2024 - 08.2024
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Educated customers on menu items, product ingredients and nutritional values.
- Assisted management team with inventory counts of food products and beverage supplies.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
- Informed customers about daily specials in an engaging manner.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Checked expiration dates on all products before serving them to customers.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Served food quickly for positive guest experiences.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Drove team success by quickly completing assigned tasks.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Presented orders to guests within anticipated service times.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Education
High School Diploma -
Cocoa High School
Cocoa, FL05-2024
Skills
- Customer Service
- Beverage Preparation
- Food Running
- Order Management
- Inventory Restocking
- Food Preparation
- Health Code Compliance
- Safe Food Handling
- Customer Engagement
- Ordering Procedures
- Visual Communication
- Performance Improvement
- Integrity and Honesty
- Verbal and written communication
- Time Management
- Telephone Etiquette
- Sales expertise
- Equipment Maintenance
- Valid Driver's License
- Crew Leadership
- Teamwork and Collaboration
- Workplace Efficiency
- Line Efficiency
- Positive Company Representation
- Company standards
- Creativity and Innovation
- Problem-Solving
- Cleaning
- Clear Communication
- Product Promotion
- Safety awareness
- Flexible Schedule
- Store Opening and Closing
Brief Message
- A young adult looking to start a great career after high school.
Accomplishments
- Graduated with honors.
- Maintained a 4.0 GPA
Affiliations
- Played all four years of high school basketball.
Timeline
Crew Member
Pizza @
01.2024 - 08.2024
High School Diploma -
Cocoa High School