Samaria Gray

I began my career at First Convenience Bank as a Senior Personal Banker, where I served as the face of the branch and was responsible for delivering exceptional customer service while conducting routine financial transactions with accuracy and professionalism.

From the beginning, I focused on exceeding expectations—demonstrating leadership, maintaining transaction accuracy, and showing a strong commitment to personal and professional growth. These efforts were recognized, and after just six months, I was promoted to Branch Supervisor.

In my supervisory role, I prioritized building a deep understanding of the bank’s policies, products, and services, enabling me to confidently support both customers and team members. I placed a strong emphasis on earning and maintaining trust, both within my team and with our members. This focus on reliability and relationship-building helped our branch consistently meet—and often exceed—performance targets.

I began my role at Melloy Honda as a Service Advisor, serving as the primary point of communication between customers and the service department. My core responsibility was to ensure that each customer received a seamless, transparent, and positive experience when bringing in their vehicle for maintenance or repair. This role required strong communication skills, attention to detail, and a commitment to customer satisfaction.

In addition to my advisory duties, I also took on responsibilities in vehicle detailing. This role demanded a high level of precision, efficiency, and knowledge of proper detailing techniques to maintain dealership-quality standards.

At the Olive Garden restaurant, my position was a bartender and server. My role was delivering exceptional customer service by creating a welcoming atmosphere and engaging with guests to ensure a positive dining and drinking experience. Some key components include ensuring compliance with all alcohol service laws by verifying IDs and monitoring guest consumption levels. As well as maintaining a clean and organized bar, collaborating with servers, kitchen staff, and management.

Responsible for greeting and seating guests, ensuring a clean and welcoming dining environment, and supporting front-of-house operations during peak business hours. Maintained a steady and organized workflow by coordinating meal timing, inspecting food presentation, and assisting with table bussing. Recognized for strong communication, teamwork, and a consistently positive, patient, and guest-focused attitude.

Experienced in delivering fast, friendly, and efficient service in a high-paced diner environment. Skilled in taking accurate orders, serving meals promptly, handling payments, and ensuring guest satisfaction. Committed to maintaining a clean, welcoming atmosphere and providing a positive dining experience for every customer

As my first job I gained foundational customer service and hospitality skills in a fast-paced Japanese cuisine dining environment. I learned to effectively meet guest needs by serving food, beverages, and desserts with professionalism and care. Maintained a clean, organized, and welcoming work station to ensure a positive dining experience for all guests.