Samaria Grech
Virginia Beach,Virginia
Summary
Accomplished Audit lead equipped with top-notch organizational, decision-makin, and planning abilities. Expert in end-to-end audit oversight and making strategic business recommendations for improved operational performance and compliance. Accurate and thorough with high integrity. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
22
22
years of professional experience
Work History
Team Lead
Portfolio Recovery Associates LLC
Norfolk, Virginia
01.2014 - Current
- Lead audit engagements, as Auditor-In-Charge (AIC)
- Manage delivery of assigned tasks, while under minimal supervision
- Receives and responds to inventory-related audits
- Acts as a liaison and assists the communication between Legal Recovery’s audit and production teams
- Analyze, troubleshoot, and resolve inventory and data issues
- Assists with, identifies, and continuously improves quality, efficiencies, and processes relating to the department
- Assists AVP with Legal Recovery with projects, including but not limited to robotic process automation and process improvement
- Reviews and provides support for Legal Recovery Power BI Monthly audits
- Coordinates with the Audit Manager to provide account-level care management and review of Legal Inventory
- Completes Ad Hoc query and reporting requests
- Submits and reviews requests to internal IT (information technology) for the auditing team
- Performs trend analysis on monthly audits to provide feedback to legal recovery firm(s)
- Onboarding New Firms and training new hires.
Legal Auditor
Portfolio Recovery Associates LLC
Norfolk, Virginia
01.2014 - 01.2022
- Conducts remote audits of External Vendors and Recovery Service Providers which include Financial Reconciliations, Cost, Remits, NSF, SIF-PIF, and Performance reviews on pre-selected accounts
- Observing and documenting processes for the Monthly Calibration Audits with Service Providers including Inventory Reconciliations, Statute of Limitation Audits, Telephone Call Monitoring Audit, Complaint and Dispute Log Audits, Insurance Audit, Attorney On-site Audit and Letter Audit
- Retrieval Documents from the SFTP site to Legal Recovery Audit drive and conduct Document Audit
- Summarize and maintain evidence of all audits, while delivering written audit results which includes constant communication and follow-up with Service Providers via telephone and email
- Facilitate and resolve the remediation of medium and high-risk audit findings identified through the monthly audit
- Recording all reportable audit findings and contributing to the creation of audit reports
- Provides guidance to External Legal Recovery Coordinators with Service Provider related issues.
Custodian of Rerecords
01.2013 - 01.2014
- Assess accounts and their underlying documentation and affidavits for accuracy before endorsing on behalf of the company
- Review disputed accounts and accounts set for trial for documentation and proper handling
- Be knowledgeable of current policies and procedures of the department and update accordingly
- Represent the company at attending court hearings and/or depositions as a witness or corporate representative, as deemed necessary and appropriate in consultation with the handling attorney
- Responsible for ensuring compliance with applicable laws, regulations, and company policies across all areas of organizational responsibility including successful completion of the FDCPA assessment and computer-based training annually.
Paralegal
01.2012 - 01.2013
- Maintaining and organizing litigation materials; processing correspondence
- Negotiates and approves settlement offers by departmental guidelines
- Reviews accounts for the entire legal process drafted motions and conducted legal research
- Pleading preparation for accounts placed for civil legal actions like interrogatories and warrants in debt
- Processes correspondence to attorneys, debtors, and courts
- Review dispute for appropriate handling, Accountable for reviewing accounts Track document requests and process check requests
- Proficient in Microsoft Office, Windows, and Outlook and Advanced knowledge of Microsoft Excel
- Perform Notary Duties.
Docket Clerk
01.2010 - 01.2012
- Draft letters and prepare orders for the court (summonses, renewals orders)
- Organize materials and send court package assembly
- Schedule daily docket hearings for different counties and distribute them to the assigned attorneys
- Responsible for answering calls from outside counsel and courts
- Performs other projects or special assignments as required
- Excellent writing, communication, and organizational skills with a high attention to detail.
Department Manager
Wal-Mart
Norfolk, Virginia
01.2007 - 01.2010
- Conduct interviews and select candidates for positions in the department
- Orients and trains store associates
- Responsible for coaching associates and conducting performance reviews
- Administer verbal and written counseling to correct inappropriate behavior
- Approving leave of absence and hours worked for payroll of hourly employees
- Prepare daily tasks for associates and expedite workflow for subordinates
- Assist in performing duties as required depending on workload and maintain close contact with vendors
- Responsible for performing price changes, out-of-stock/no movement and inventory reports
- Maintains close contact with vendors and new merchandise.
Administrative Officer
Housing Authority
Malta, Europe
01.2002 - 01.2007
- Maintain docket calendar and schedule deeds with courts and banks
- Provided administrative support to assigned attorneys and assisted with the flow of accounts through the legal pipeline, from selection to final resolution of accounts
- Appearing on deeds as a Representative of the Housing Authority
- Ability to read and interpret legal documents and understand legal terminology
- Draft deeds and forms for land registry
- Register deeds at the public registry.
Cyber Security Programmer
Malta Information Technology Agency
Malta, Europe
01.2002 - 01.2004
- Monitoring filters and firewalls
- Operate under the Government Local Area Network
- Developing and improving the Government Operations System and remotely testing the Government Server
- Implement technical support and handle multiple projects and tasks simultaneously while meeting deadlines
- Interpersonal skills and high attention to detail.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT02-2025
Associate of Applied Science - Paralegal Studies
Centura College
Chesapeake, VA06-2010
Associate of Applied Science -
London University
UK06-2002
Skills
Legal Office Procedures
Business Communication
Computer Technology
Legal Document Management
Legal Environment
Business Structures
Strategic Thinking
Structure Programming
Information System
Bankruptcy Procedures
Organizational Behavior
Visual Basic (VB)
Trial and Evidence Preparation
Cultural Intelligence
E-Commerce
Corporate law Procedures
Information System
Bi- Languages
Family Law Procedures
Concept in Marketing
Web Site Development
Legal Research and Writing
Values Based Leadership
Advance Microsoft Excel
Will and Trust
Criminal Law
Civil Law
Courts Procedures
Commercial Legal Software
Lexis and Westlaw
Workforce Planning
Management Skills
Introduction HR Management
Financial and Accounting
Principle of Economics
Logistics and Operations
Microsoft Office Suite
FDCPR
Fair Credit Reporting Act (FCRA)
Notary Public
Oracle SQL Developer
Pacer
Timeline
Team Lead
Portfolio Recovery Associates LLC
01.2014 - Current
Legal Auditor
Portfolio Recovery Associates LLC
01.2014 - 01.2022
Custodian of Rerecords
01.2013 - 01.2014
Paralegal
01.2012 - 01.2013
Docket Clerk
01.2010 - 01.2012
Department Manager
Wal-Mart
01.2007 - 01.2010
Administrative Officer
Housing Authority
01.2002 - 01.2007
Cyber Security Programmer
Malta Information Technology Agency
01.2002 - 01.2004
Bachelor of Science - Business Administration And Management
Western Governors University
Associate of Applied Science - Paralegal Studies
Centura College
Associate of Applied Science -
London University
Similar Profiles
SWATI THAKURSWATI THAKUR
Legal Clerk at Portfolio Recovery Associates, LLCLegal Clerk at Portfolio Recovery Associates, LLC
Tyrese ShearinTyrese Shearin
Accounts Receivable Manager at Portfolio Recovery Associates LLCAccounts Receivable Manager at Portfolio Recovery Associates LLC
Ashleigh CabreraAshleigh Cabrera
Customer Solutions Executive at Portfolio Recovery Associates, LLCCustomer Solutions Executive at Portfolio Recovery Associates, LLC
Wendy A TysonWendy A Tyson
Customer Solution Representative at Portfolio Recovery Associates LLCCustomer Solution Representative at Portfolio Recovery Associates LLC
Fatima CastroFatima Castro
Project Management Mentee at Grav.idProject Management Mentee at Grav.id