SAMARIA MATTHEWS
New York,NY
Summary
Hardworking and people-oriented 23-year-old with a background as a server, hostess, bartender, social media manager, barista and nurse aid. Known for adaptability, strong communication skills, and a commitment to providing exceptional service. Brings a blend of creativity, attention to detail, and customer focus to every role, ensuring a positive experience for clients and teammates alike.
Overview
4
4
years of professional experience
Work History
Hostess
Mogador at Kith Ivy
New York, New York
10.2025 - Current
- Welcomed guests and ensured positive first impressions at upscale dining establishment.
- Managed reservations and coordinated seating arrangements for optimal guest flow.
Host/Server
White Horse Tavern
Chelsea, NY
10.2024 - 10.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Social Media Manager
LOOKS VINTAGE
Williamsburg, NY
01.2024 - 01.2025
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Barista
Maman
New York, NY
04.2024 - 08.2024
- Operated cash register to record transactions accurately and efficiently.
- Operated espresso machine and other tools to fulfill coffee, matcha, tea orders.
- Restocked and organized merchandise.
Bev Cart Girl/ Bartender
Oklahoma City Golf And Country Club
Nichols Hills, OK
05.2023 - 03.2024
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Operating vehicle safely and followed precautions to ensure smooth shift for guests.
Server
Twin Peaks
Oklahoma City, OK
08.2021 - 02.2024
- Served food and beverages promptly with focused attention to customer needs.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Cultivated warm relationships with regular customers.
Education
Currently Enrolled Online - Business Communication
Rose State College
Midwest City, OKSkills
- Customer service and support
- Memory retention strategies
- Guest engagement techniques
- High-volume dining operations
- Point of sale management
- Cash handling expertise
- Team collaboration skills
- Order accuracy assurance
- Workflow optimization methods
- Social media management
Timeline
Hostess
Mogador at Kith Ivy
10.2025 - Current
Host/Server
White Horse Tavern
10.2024 - 10.2025
Barista
Maman
04.2024 - 08.2024
Social Media Manager
LOOKS VINTAGE
01.2024 - 01.2025
Bev Cart Girl/ Bartender
Oklahoma City Golf And Country Club
05.2023 - 03.2024
Server
Twin Peaks
08.2021 - 02.2024
Currently Enrolled Online - Business Communication
Rose State College