Samart Nou
Lowell,MA
Summary
To obtain a full-time position as a QA engineer where I can optimize my 8+ years of quality and manufacturing experience to accomplish the goals of the company as well as advance my career. Detail-oriented professional brings proven experience in defect identification, documentation, and reporting. Not shy about raising concerns or advocating for customers' needs. Expert in writing test cases and scripts. Engaging Quality Control Analyst with excellent collaboration and troubleshooting skills. Highly effective inw working with clients, peers and professionals. Experienced in inspections and mentoring others.
Overview
10
10
years of professional experience
Work History
Quality Assurance Engineer
Aion bio systems
Lowell, MA
08.2023 - Current
- Monitored defect resolution activities to ensure that issues are addressed promptly and effectively.
- Created detailed reports on the results of quality assurance tests conducted.
- Performed root cause analysis on identified defects in order to determine corrective action plans.
- Assisted in developing strategies for improving overall product quality across multiple departments.
- Reviewed test cases created by other members of the team prior to execution.
- Identified, documented, and tracked bugs throughout the development process using bug tracking systems such as JIRA or Bugzilla.
- Implemented new processes and procedures for conducting effective tests on software applications before deployment into production environment.
- Maintained accurate records of customer complaints, resolutions, and follow-up activities.
- Compiled weekly summaries of unresolved complaints to keep track of progress.
- Tracked the status of open cases through a database system.
Service Supervisor
Lumira Dx
Waltham, MA
04.2020 - 07.2023
- Production, test, and product release activities, such as document/process creation, review, and approval of batch records and associated documents.
- Streamlined the product shipment process through efficient use of NetSuite transactions.
- Monitored daily performance of team members to ensure compliance with company standards.
- Maintained accurate records for tracking progress and performance of team members.
- Provided training and guidance to team members on operational procedures and best practices.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Created detailed plans for new projects or initiatives involving multiple stakeholders.
Quality Assurance Specialist (contract)
L3
Ayer, MA
12.2017 - 03.2020
- Collaborated with team to operate CMM machinery and conduct equipment setup
- Conducted incoming inspection of raw stock, procured components and manufactured parts for all Product Lines utilizing calipers, indicators and various tools.
- Analyzed data from inspection results for trends in order to recommend process improvements.
- Interpreted and evaluated test results against established criteria to determine compliance with applicable regulations and standards.
- Verified accuracy of product documentation such as labels, instructions, warnings.
Quality control lead/Test Technician (contract) 3rd shift weekend
Amphenol
Nashua, NH
02.2018 - 08.2018
- Performed diversified test operations and troubleshoot electronic assemblies
- Worked effectively with the assembly team to ensure timely shipments.
Quality Assurance engineer lead tech (contract)
T2 Biosystems, Inc.
Lexington, MA
10.2016 - 11.2017
- Built incubators/medical devices
- Built vortex & testing
- Troubleshoot and tested program components.
Electro/Mechanical Engineer II
08.2016 - 10.2016
- Performed a variety of semi-repetitive operations to assemble precision electromechanical products where methods and sequence of assembly are described by production planning or detailed written instructions.
Electronic Mechanical lead/Repair Test Technician (contract)
Elbit Systems of America
Merrimack, NH
04.2016 - 07.2016
- Built, modified, and troubleshot components and circuit boards
- Performed mechanical and electrical wiring and soldering.
Electronic Mechanical /Repair Test
05.2015 - 03.2016
- Assembled parts for commercial and military aircraft (as well as other military devices to keep our troops safe), and medical instruments.
Electronic Mechanical Assembler
01.2015 - 05.2015
- Fixed/built robotic parts and machine equipment
- Assembled equipment using blueprints and schematics.
Electronic Mechanical Assembler/Repair Test Technician
Kiva Systems
North Reading, MA
06.2014 - 12.2014
- Built and assembled robots that resemble small cars complete with gears, motors, chassis base, frame, and electronics.
Education
Pursuing Associates Degree -
Middlesex Community College
Lowell, MA01.2005
High School Diploma -
Greater Lowell Technical High School
Tyngsborough, MA01.2005
Skills
- Works independently under minimal supervision in the performance of complex inspection tasks, extending to mechanical parts and assemblies, electro-mechanical assemblies, and systems
- Familiar with wiring diagrams, blueprints, and schematics to assist the Engineering team
- Ability to interpret data and troubleshoot electronic hardware
- Knowledge use of hand tools, soldering equipment, and power tools
- Testing and calibration to electronic assemblies using various meters and measuring devices
- Precision cleaning and preparation of components for assembly/usage in subsystems or end product
- Proficiency with Windows, Word & Excel
- Strong documentation/Technical writing and communications skills
- Ability to organize and prioritize workload to meet or exceed deadlines
- Ability to perform multiple tasks
- Proactive, hard-working, and self-motivated
- Versatile and able to work independently in a fast-paced environment
Timeline
Quality Assurance Engineer
Aion bio systems
08.2023 - Current
Service Supervisor
Lumira Dx
04.2020 - 07.2023
Quality control lead/Test Technician (contract) 3rd shift weekend
Amphenol
02.2018 - 08.2018
Quality Assurance Specialist (contract)
L3
12.2017 - 03.2020
Quality Assurance engineer lead tech (contract)
T2 Biosystems, Inc.
10.2016 - 11.2017
Electro/Mechanical Engineer II
08.2016 - 10.2016
Electronic Mechanical lead/Repair Test Technician (contract)
Elbit Systems of America
04.2016 - 07.2016
Electronic Mechanical /Repair Test
05.2015 - 03.2016
Electronic Mechanical Assembler
01.2015 - 05.2015
Electronic Mechanical Assembler/Repair Test Technician
Kiva Systems
06.2014 - 12.2014
Pursuing Associates Degree -
Middlesex Community College
High School Diploma -
Greater Lowell Technical High School
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