Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samatha Hays

Las Vegas ,NV

Summary

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Home Renovator

LV Paint & Repair
Las Vegas, Nevada
02.2024 - 07.2025
  • Managed renovation projects from concept to completion, ensuring client satisfaction.
  • Collaborated with subcontractors to coordinate schedules and deliver quality workmanship.
  • Selected appropriate materials and tools for various renovation tasks and projects.
  • Conducted site assessments to identify renovation needs and potential challenges.
  • Maintained detailed records of project timelines, budgets, and material usage.
  • Inspected completed work for quality assurance and adherence to specifications.
  • Communicated effectively with clients to understand their vision and preferences.

Assistant Store Manager

Spencers Gifts
Las Vegas, Nevada
11.2020 - 02.2024
  • Assisted in managing daily store operations and staff schedules.
  • Trained new team members on product knowledge and customer service techniques.
  • Oversaw inventory management and restocking of merchandise on the sales floor.
  • Ensured compliance with company policies and procedures during store activities.
  • Conducted regular audits of cash handling and sales transactions for accuracy.
  • Implemented visual merchandising standards to enhance product displays and appeal.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Back of House Manager

Chipotle Grill
Las Vegas, Nevada
10.2019 - 11.2020
  • Oversaw daily kitchen operations to ensure smooth workflow and compliance.
  • Trained and mentored kitchen staff on food preparation and safety practices.
  • Implemented food safety protocols to maintain cleanliness and sanitation standards.
  • Collaborated with front-of-house staff to enhance customer service experience.
  • Conducted regular equipment maintenance checks to ensure operational readiness.
  • Resolved customer complaints regarding food quality or service issues.
  • Led, trained and developed culinary team members to meet and exceed restaurant standards.
  • Implemented cost saving measures while maintaining high quality standards.
  • Supervised daily prep work for all kitchen stations.
  • Investigated any discrepancies between actual inventory levels versus what is reported on invoices.
  • Provided guidance and support to team members during peak business hours.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Supervisor

Sonic Drive-In
Las Vegas, Nevada
01.2017 - 11.2019
  • Supervised daily operations and ensured compliance with food safety standards.
  • Trained and mentored team members on customer service best practices.
  • Managed inventory levels and coordinated stock replenishment efforts.
  • Addressed customer inquiries and resolved complaints effectively.
  • Collaborated with management to maintain a clean and inviting dining environment.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.

Education

High School Diploma -

Cheyanne High School
Las Vegas, NV
05-2018

Skills

  • Quality control
  • Project management
  • Inventory management
  • Team leadership
  • Multitasking
  • Food pairing
  • Sanitation standards
  • Food safety compliance
  • Reliable and responsible
  • Organizational skills
  • POS system operations
  • Cleaning and sanitizing
  • Data entry
  • Issue resolution
  • Retail loss prevention
  • Cash register operation
  • Professionalism and courtesy
  • Money handling

Timeline

Home Renovator

LV Paint & Repair
02.2024 - 07.2025

Assistant Store Manager

Spencers Gifts
11.2020 - 02.2024

Back of House Manager

Chipotle Grill
10.2019 - 11.2020

Supervisor

Sonic Drive-In
01.2017 - 11.2019

High School Diploma -

Cheyanne High School

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