Summary
Overview
Work History
Education
Skills
Community Service
Affiliations
Languages
References
Timeline
Generic

SAMATZIN ANGEL-PEREZ

Inwood,WV

Summary

Dynamic professional with a strong commitment to enhancing skills and achieving excellence in customer service. Recognized for a robust work ethic and adaptability, consistently delivering outstanding results in fast-paced environments. Proven leadership abilities complemented by effective oral and written communication skills, ready to contribute significantly to team success. Motivated to embrace new challenges and drive company objectives forward.

Overview

4
4
years of professional experience

Work History

XLFC Associate

AMAZON HGR2 WAREHOUSE
Hagerstown, MD
10.2023 - Current
  • Leveraged forklifts and pallet jacks for effective material handling.
  • Received, sorted, and stored heavy inventory items.
  • Executed item and pallet selection using a forklift.
  • Organized and scanned packages for efficient pallet stacking.
  • Ensured timely execution of customer orders.
  • Operated scanners, computers, and handheld printers.
  • Developed skills in using advanced equipment, including powered industrial trucks.
  • Successfully handled complications with prompt solutions.
  • Maintained consistent workflow through efficient dock management.

Registration Specialist

VALLEY HEALTH
Winchester, VA
11.2021 - 10.2022
  • Execute bilingual translation tasks with fluency in Spanish and English.
  • Registered patients.
  • Arranged medical consultations.
  • Conducted insurance verification.
  • Updating records with accurate demographic data.
  • Oversaw collection of dues.
  • Managed and directed telephone inquiries.
  • Expertly navigated Systems Epic, Agility, and Clockwise.
  • Managed daily deposit submissions efficiently.
  • Conducted outbound calls to insurance companies.
  • Digitized paperwork using Epic and Agility platforms.
  • Executed comprehensive closing duties daily.

Host/Front Manager

MANOLETES TAQUERIA GOURMET
Winchester, Virginia
01.2021 - 07.2021
  • Ensured welcoming environment for clients and visitors.
  • Managed call handling and reservation entries accurately.
  • Ensured proper seating allocation as per designated sections.
  • Upheld high standards for prepared and clean tables.
  • Managed diverse payment types efficiently.
  • Ensure smooth functioning of store's front-end tasks.
  • Handled order placements efficiently.
  • Occasionally, serve food.

Front End Associate

WALMART
Winchester, Virginia
07.2020 - 12.2020
  • Handled cash register and reconciled discrepancies.
  • Maintained high standards of customer satisfaction.
  • Receive payments from cash, credit cards, vouchers, or automatic debits.
  • Handled receipts and refunds with accuracy.
  • Efficiently committed key product information to memory.
  • Developed expertise in utilizing POS systems effectively.
  • Performed cash count verification at both shift commencement and conclusion.
  • Maintained cleanliness of work area.
  • Assisted with translation at the front desk.
  • Resolved customer issues through proactive engagement.

Education

Associate Degree - Biology

Lord Fairfax Community College
11.2024

High School Diploma -

James Wood High School

Skills

  • Fluent in Spanish
  • Proficient in Team Dynamics
  • Professional Phone Etiquette
  • Cross-Platform Computing Knowledge
  • Google Workspace Familiarity
  • Efficient Data Entry
  • Effective Customer Engagement
  • Clear Communication Skills
  • Strategic Initiative Management
  • Dedicated Work Ethic
  • Strong Organizational Abilities
  • Resilient Performance
  • Flexible Problem Solving
  • Interpersonal skills

Community Service

  • Family, Career, and Community Leaders of America, Officer/Member, 08/01/17, 06/30/20, Recruited new members, Organized monthly chapter meetings, Organized weekly officer meetings, Volunteered at F.R.O.G.G.Y’s Closet, Competed in state and national levels by presenting an FCCLA STAR Event project, Organized and made dinners for Veterans, Collected donations and took them to F.R.O.G.G.Y’s Closet, Homeless shelter, and to the Winchester Community Mental Health Center, Organized a mental health workshop
  • Early Childhood Education, Student/Teacher Aide, 08/01/17, 06/30/18, Learned about Early Childhood Development, Created, organized, and taught activities to preschoolers, Experience performing ongoing assessment using age-appropriate tools, ECE Certified
  • Highschool Cheerleading, Teammate/Captain, 09/01/16, 11/30/20, Lead and taught little league cheerleaders cheers and dances, Organized fundraisers, Hosted little league/highschool cheer competitions, Taught new members cheers, jumps, dances, and stunts

Affiliations

  • Choreographer
  • Event Planner

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

XLFC Associate

AMAZON HGR2 WAREHOUSE
10.2023 - Current

Registration Specialist

VALLEY HEALTH
11.2021 - 10.2022

Host/Front Manager

MANOLETES TAQUERIA GOURMET
01.2021 - 07.2021

Front End Associate

WALMART
07.2020 - 12.2020

Associate Degree - Biology

Lord Fairfax Community College

High School Diploma -

James Wood High School
SAMATZIN ANGEL-PEREZ