Dependable employee known for delivering high-quality customer service and resolving issues effectively. Skilled in team collaboration, with a friendly and kind demeanor. Balances compassionate care with efficient task management, dedicated to achieving excellence. Is a quick learner and versatile in new situations. CPR certified, ensuring readiness in emergency situations.
Overview
1
1
year of professional experience
Work History
Dietary Aid Server
Chehalis West Assisted Living
Chehalis, WA
07.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Memorized and accurately recalled customers’ orders to enhance service speed and satisfaction.
Adapted to evolving guidelines and management styles, demonstrating flexibility and resilience.
Handled dissatisfied customers calmly and respectfully, always validating their feelings.
Managed time effectively to keep operations on track.
Followed all regulations, including maintaining proper attire, to uphold professional standards.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Assisted in training new hires, providing guidance on facility food service standards.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Implemented hygiene protocols, such as handwashing and glove-wearing, to minimize the spread of germs.
Learned safety protocols to respond to emergencies such as choking or fires, prioritizing the safety of customers and staff.