S. Amber Charlemagne, MPH, MHA
Orlando,FL
Summary
Highly driven Senior Manager successful at implementing strategic approaches to optimize business development and growth, team productivity and commitment, and strong client relationships/partnerships. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in fluid environments. Multi-dimensional leader adept to process enhancement, solution-driven decision making, budget and procurement management, and result-driven communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Principal
Monumental International Management LLC
01.2015 - 03.2024
- Executed strategies for the successful implementation and completion of projects, and tracked project schedules, while empowering team members, within budget constraints.
- Monitored operations for compliance, implemented quality assurance standards, and reviewed records and metrics to optimize company performance.
- Enhanced company operations for compliance with safety standards, protocols, and procedures.
- Created accurate and concise reports and action plans, conveying progress, issues and solutions.
- Developed and implemented different workflows and communication processes to enhance team productivity and morale.
- Mitigated project conflicts by proactively seeking acceptable outcomes acceptable to stakeholders.
- Negotiated contracts with suppliers to optimize pricing, quality standards, and delivery schedules while ensuring compliance with company policies.
- Knowledge of Building Information Modeling (BIM), collaborated with Project Managers/Engineers for both residential and commerical projects, expertise on selecting drafting software to meet project requirements, and strong ability to interpret and translate architectural/construction drawings.
Senior Policy Advisor
USVI Office of the Lieutenant Governor
St. Thomas, USVI
02.2017 - 04.2020
- Provided leadership in developing and implementing policies, procedures, and regulations, while working collaboratively with management.
- Fostered and managed successful partnerships with community and non-profit organizations, residents, businesses, and other government agencies to achieve shared goals.
- Offered strategic counsel to the Lieutenant Governor and other high-level government officials on policy progress and emerging issues.
- Modified and Implemented the Stimulating and Uplifting Neighborhoods (S.U.N.) Initiative that provided underserved communities with opportunities and inspiring events/activities through partnerships with faith-based organizations.
Director of Primary Care Office
USVI Department of Health
, Virgin Islands
09.2009 - 06.2016
- Directed daily operations, ensuring compliance with applicable laws and regulations.
- Developed and implemented comprehensive strategies, policies and procedures to improve operational processes and organizational efficiency.
- Recruited, trained, supervised, evaluated and mentored team members utilizing benchmarks and project tracking systems to ensure optimal performance.
- Created and managed detailed plans outlining timelines, goals, budgets/finances, staffing needs and other requirements for projects through collaboration with senior management.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Negotiated agreements with external partners such as contractors or consultants.
- Facilitated collaboration between teams by encouraging open communication channels to expedite work and improve interdepartmental performance.
Education
Master of Arts - Health Administration
Webster University
Columbia, SC05-2009
Master of Science - Health Services Policy and Management
University of South Carolina
Columbia, SC12-2007
Bachelor of Science - Biology
Benedict College
Columbia, SC05-2005
Skills
- Project Management and Evaluation
- Team Leadership and Development
- Budgeting, Cost Control, and Procurement
- Contract Negotiation and Management
- Quality Assurance and Control
- Safety Compliance and Risk Management
Accomplishments
Barry University Physician Assistant Program Service Award – Development of Program in the US Virgin Islands
US Virgin Islands Department of Health Service Award – Commitment to Community and Program Excellence
Rotary Club of St. Thomas II Service Award – Public Service and Disaster Recovery
Certification
Certificates of Completion : New Horizons Computer Learning Center - Orlando, FL
Microsoft Project 2019/2021 (Parts 1 & 2) 05/2023
Project Management Fundamentals 05/2023
Project Management Professional (PMP) Training 05/2023
Mastering Microsoft Project 2016
Anticipated PMP Certification Completion: 07/2024
Skills
- Excellent Communication Skills
- Strategic Planning and Decision Making
- Problem Solving and Conflict Resolution
- Time Management and Prioritization
- Relationship Building and Stakeholder Management
- Team Building and Active Listening
Timeline
Senior Policy Advisor
USVI Office of the Lieutenant Governor
02.2017 - 04.2020
Principal
Monumental International Management LLC
01.2015 - 03.2024
Director of Primary Care Office
USVI Department of Health
09.2009 - 06.2016
Master of Arts - Health Administration
Webster University
Master of Science - Health Services Policy and Management
University of South Carolina
Bachelor of Science - Biology
Benedict College
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