Samedin Dedic
Charlotte,Mecklenburg
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Floor Manager
Chicago Motor Cars South Carolina
Rock Hill, SC
11.2021 - 06.2024
- Conducted regular meetings with staff members to discuss new initiatives and goals.
- Developed strategies for increasing sales and profitability by analyzing current trends, monitoring competitors' activities, and recommending changes in products or services.
- Provided feedback on product knowledge training sessions for sales associates in order to improve their understanding of company products.
- Monitored customer service standards and provided feedback to staff members in order to ensure quality customer service.
- Analyzed financial data, such as sales reports, profit and loss statements, and inventory levels. To identify areas of improvement.
- Interfaced with suppliers regarding purchase orders placed for merchandise needed for upcoming promotions or events.
- Drafted monthly reports summarizing overall store performance metrics such as sales volumes, inventory turnover rates.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
- Delegated tasks to maintain efficient workflow.
- Managed inventory shrinkage improvement program to reduce theft and loss.
- Identified potential vendors for merchandise selection based on market trends and consumer needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Truck Driver
Centerline Trucking
Charlotte, NC
05.2021 - 11.2021
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Communicated with dispatchers regarding pickup and delivery times.
- Complied with DOT requirements for background checks prior to operating a CMV.
- Managed personal driving time according to Hours of Service regulations.
- Verified load against shipping papers to ensure accuracy of shipment.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Heavy Equipment Hauler
Idalis Transport
Denver, NC
07.2019 - 03.2021
- Performed regular maintenance checks on truck and trailer before each trip.
- Responsible for accurately completing pre-trip inspections of assigned vehicle.
- Followed state and federal laws pertaining to the safe transportation of hazardous materials.
- Monitored cargo during transport to ensure proper security and safety protocols were followed.
- Ensured all necessary paperwork was completed prior to departure for each haul.
- Loaded and unloaded heavy equipment safely using a crane, winch, or hoist.
- Utilized GPS systems to plan most efficient route for hauling freight from origin to destination.
- Worked closely with dispatch team members to coordinate pickup and delivery times.
- Transported oversized loads requiring special permits or escort vehicles as needed.
- Organized hauling routes to ensure efficient delivery of goods.
- Provided exceptional customer service by responding quickly to requests and concerns in a timely manner.
- Assisted in loading, unloading process when needed based on size, weight restrictions of load.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
HVAC Assistant
McKenney Mechanical
Charlotte, NC
07.2006 - 05.2010
- Worked closely with technicians in order to complete assigned tasks efficiently.
- Assisted in installing, repairing and maintaining HVAC systems.
- Inspected HVAC components for proper operation and functionality.
- Adjusted thermostats to ensure desired temperatures were maintained in designated areas.
- Monitored system operations to detect potential issues or problems.
- Operated tools like drills, saws, safely during installation or repair works.
- Maintained records of all repairs performed on HVAC equipment.
- Checked air flow through vents for proper distribution of conditioned air throughout premises.
- Cleaned evaporator coils, condenser coils and filters of the HVAC system.
- Installed new ductwork according to plans and specifications provided by engineers or contractors.
- Performed preventive maintenance on heating, ventilation and air conditioning equipment to ensure optimal performance.
- Replaced worn out belts, bearings, fans and other parts when necessary.
- Attended training sessions related to HVAC systems installation, maintenance and repair procedures.
- Connected or disconnected wiring, piping and tubing using hand or power tools.
- Lifted and moved tools, equipment, new items and parts into place.
Education
GED -
Granger High School
Granger, WA06-2006
Skills
- Sales Analysis
- Inventory
- Sales Strategies
- Inventory Management
- Customer Service
- Problem Resolution
- Adaptability and Flexibility
- Analytical Thinking
- Active Listening
- Computer Skills
- Task Prioritization
- Staff Training
- Teamwork and Collaboration
- Attention to Detail
- Work Planning and Prioritization
- Reliability
- Multitasking
- Positive Attitude
- Organizational Skills
- Visual Merchandising
Certification
- OSHA
References
References available upon request.
Timeline
Sales Floor Manager
Chicago Motor Cars South Carolina
11.2021 - 06.2024
Truck Driver
Centerline Trucking
05.2021 - 11.2021
Heavy Equipment Hauler
Idalis Transport
07.2019 - 03.2021
HVAC Assistant
McKenney Mechanical
07.2006 - 05.2010
GED -
Granger High School
- OSHA
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