SAMEER AHMED
Hollywood
Summary
Mission-focused U.S. Army veteran with expertise in aviation support and quality control. Demonstrated commitment to safety compliance and meticulous documentation in high-stakes environments. Currently pursuing a Bachelor’s degree in Business with a 3.78 GPA, seeking to leverage discipline and public service commitment in a federal government role.
Overview
6
6
years of professional experience
Work History
Petroleum Supply Specialist, 92F
United States Army
08.2020 - 05.2024
- Managed fuel receiving, processing, quality control, testing, accountability, and distribution to ensure compliance with standards for helicopter fueling operations.
- Performed highly sensitive petroleum supply duties supporting aviation operations and military readiness.
- Conducted fuel cleaning, testing, and quality checks to verify that aviation fuel met mission and safety requirements before use.
- Reviewed and followed military regulations, safety standards, and operating procedures to prevent errors that could place personnel, equipment, and aircraft at risk.
- Maintained accountability of fuel supplies, equipment, and records while supporting transportation and aviation fueling operations.
- Identified safety, contamination, or quality concerns and implemented corrective actions to ensure fuel safety before release for use.
- Prepared and maintained comprehensive records for fuel testing, supply movement, and accountability to support mission operations.
- Communicated with military personnel, civilian providers, and team members to coordinate fuel supply support and ensure mission requirements were met.
- Worked in a high-responsibility environment where accuracy, judgment, and attention to detail were critical to mission safety.
- Trained and supervised new soldiers based on strong job performance, leadership ability, and technical knowledge.
- Protected government resources by following strict accountability, safety, and security procedures.
- Awards and Recognition: Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal, Expert Marksmanship Badge
Technical Support Representative
Spectrum Communications
08.2018 - 08.2020
- Provided technical support and customer service for communication services, assisting customers with troubleshooting, service issues, account concerns, and technical questions.
- Reviewed customer information and service details to identify issues and deliver precise solutions.
- Communicated clearly with customers by phone and/or computer systems while documenting service issues and actions taken.
- Resolved customer concerns in a professional manner while following company policies and procedures.
- Managed multiple customer requests while ensuring accuracy and demonstrating patience and attention to detail.
- Used company systems to research account information, update records, and complete service-related notes.
Education
Bachelor of Business Administration -
Keiser University
Pembroke Pines, FL09-2027
Skills
- Regulatory compliance
- Safety and security procedures
- Quality control and testing
- Fraud risk assessment
- Document review
- Research and information verification
- Report writing
- Microsoft Office proficiency
- Problem solving and decision making
- Time management and organization
- Training
- Customer service and communication
Additional Information
U.S. Citizen, Willing to complete background investigation and drug screening, Available for federal training requirements, Strong interest in homeland security, public service, and protecting the integrity of government programs
Veteran Status
Veteran
Federal Employment Eligibility
Eligible for Federal Employment
Military Service
United States Army, 08/31/20, 05/10/24, 92F Petroleum Supply Specialist, Medically Retired Veteran
Personal Information
Citizenship: U.S. Citizen
Timeline
Petroleum Supply Specialist, 92F
United States Army
08.2020 - 05.2024
Technical Support Representative
Spectrum Communications
08.2018 - 08.2020
Bachelor of Business Administration -
Keiser University