Sameer Ibrahim
Roseville,CA
Summary
Led non-government organizations in the management, administrative, and operational programs. Ensured guidelines were interpreted and teaching staff received necessary guidelines and capacity building. Reviewed internal policies and procedures for logistics enhancements. Evaluated and ensured program policy and regulation compliance. Determined administrative personnel needs. Developed and refined systems for existing activity accuracy and workflow usage.
Overview
17
17
years of professional experience
Work History
Program Management Consultant
Independent Management Contract
2014.12 - 2022.02
- Advised both organizations on management, administrative and operational programs
- Interpreted guidelines and teaching staff members required guidelines and capacity building
- Reviewed and enhanced internal policies and guidelines including logistics
- Assessed and guaranteed compliance with program policies and regulations
- Determined administrative personnel needs
- Prepared and improved existing activity accuracy and workflow usage
- Reviewed standard operation guide to decrease operating time and improve workflow distribution, raising all unit process efficiencies
- Reviewed and assessed departments to maintain unit budgets and lower costs
- Launched long-range strategic plan concept allowing to better meet goals
- Coordinated with agencies, NGOs, and government institutions to better comply with government regulations.
Staff Assistant
United Nations, World Food Program
2014.03 - 2014.10
- Obtained and reviewed correspondence and reports and submitted them to proper officers
- Updated login system and responded to beneficiary complaints
- Revised and sustained hotline database coding system
- Noted and secured data from multiple sources and prepared briefing notes and feedback
- Studied hotline database and shared results with team members
- Advised staff on multiple computer programs and office equipment
- Prepared documents and reports after identifying and obtaining information
- Aided technical development and execution of multiple procedures and processes supporting alignment with wider program policies and guidelines
- Supported specific and/or defined programs within established targets matching policies and procedures
- Prepared various reports and data analysis (e.g., assistance needs, resource utilization, program status, performance) and highlighted trends/issues guaranteeing deliverables followed corporate standards and quality control
- Recorded data consistently within specific technical area of work (e.g., assistance programs) and presented to stakeholders
- Collaborated with internal peers to promote effective collaboration, initiation, and tracking of continuous project activities.
Project Development Specialist
HKE Creative Solutions
2008.01 - 2014.02
- Prepared and submitted tenders for required goods and materials aided by 4-6 staff
- Prepared project procurement orders based on grant agreements
- Obtained, assessed, stored, rotated, and distributed incoming project supplies
- Informed stakeholders about procurement schedules and dispatch of goods to multiple sites
- Consulted with financial team to produce monthly procurement roadmap
- Arranged list of potential vendors and transporters
- Updated incoming and outgoing inventory
- Introduced staff scheduling plan reducing inefficiencies in information dissemination by 25%
- Saved 25% in costs by securing new supplier
- Instituted supplier liaison system increasing efficiency by 30%
- Implemented shipment tracking system reducing tracking time by 50%.
Personal Banker
Bank of America
2007.08 - 2007.11
- Provided quality customer service along with support to management
- Promoted retail banking products and services to customers and prospects
- Managed customer's portfolio, services relationships, and cross-sells all products and services
- Developed & maintained relationships with Bank of America partners to maximize sales
- Used profiling analysis tools to identify cross-sell opportunities and makes outbound sales calls
- Performed a wide range of services, including document preparation, account service maintenance account reconciliation, address change, stop payments, account closings, transfers processing check orders, and problem resolution.
Personal Banker
Wells Fargo Bank
2004.10 - 2007.08
- Provided quality customer service along with support to management
- Promoted retail banking products and services to customers and prospects
- Managed customer's portfolio, services relationships, and cross-sells all products and services
- Developed & maintained relationships with Wells Fargo partners to maximize sales
- Used profiling analysis tools to identify cross-sell opportunities and makes outbound sales calls
- Performed a wide range of services, including document preparation, account service maintenance account reconciliation, address change, stop payments, account closings, transfers processing check orders, and problem resolution.
Education
Master of Arts - Master's In Public Leadership
University of San Francisco
San Francisco, CA12.2024
Master of Science - Public Administration
University of San Francisco
San Francisco, CA08.2021
Master of Business Administration - Health Service
Keller Graduate School of Management of DeVry University
Newark, CA01.2021
Bachelor of Science in Business Administration - Human Resources Management
DeVry University, College of Business and Management
Newark, CA09.2018
Skills
- Team Building and Leadership
- Staff Training and Development
- Compliance Process Improvements
- Employees Recruitment Enrollment
- Networking and Relationship Building
Scope Management
Operations Management
Planning and execution
Organizational Development
Strategic development
Performance Improvement
Team Leadership
Priorexperience
- Cashier/Checker, Safeway / Mountain View, CA
- Logistics Assistant, Aegek/Hidrogradja Joint Venture / Amman, Jordan
- Office Manager / Cairo Amman Bank, Amman, Jordan
- Pouch Mail Clerk / United Nations ESCWA, Amman, Jordan
Timeline
Program Management Consultant
Independent Management Contract
2014.12 - 2022.02
Staff Assistant
United Nations, World Food Program
2014.03 - 2014.10
Project Development Specialist
HKE Creative Solutions
2008.01 - 2014.02
Personal Banker
Bank of America
2007.08 - 2007.11
Personal Banker
Wells Fargo Bank
2004.10 - 2007.08
Master of Arts - Master's In Public Leadership
University of San Francisco
Master of Science - Public Administration
University of San Francisco
Master of Business Administration - Health Service
Keller Graduate School of Management of DeVry University
Bachelor of Science in Business Administration - Human Resources Management
DeVry University, College of Business and Management
Similar Profiles
Maria De Los Angeles Solis MarquezMaria De Los Angeles Solis Marquez
Delivery Driver and Shopper at Independent ContractDelivery Driver and Shopper at Independent Contract
Collin MooreCollin Moore
Eastern Shelf and North Texas Geologist at Independent & ContractEastern Shelf and North Texas Geologist at Independent & Contract
Dr. Tejaswini KumarDr. Tejaswini Kumar
Medical Director at Independent Contract Hospital Corporation AmericaMedical Director at Independent Contract Hospital Corporation America