SAMEER POPAL
Fairfax,VA
Summary
Driven and detail-oriented student majoring in Computer Science and Biology with a passion for technology, problem-solving, and research. Experienced in customer service and team management through roles in high-paced environments. A strong communicator with a collaborative mindset, capable of leading teams and tackling complex tasks. Adept at multitasking, time management, and critical thinking, with a focus on achieving results and providing exceptional service. Fluent in Pashto and always eager to learn and grow in both technical and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Passenger Service Agent
Swissport USA
01.2022 - Current
- Coordinated with ground crew and flight attendants to manage flight schedules and ensure timely departures
- Provided exceptional customer service during check-in and boarding, assisting over 200 passengers daily
- Handled ticketing and seating arrangements with high accuracy, utilizing airline software systems
- Maintained professionalism and adaptability in high-pressure situations.
Chief of Precinct
Fairfax County Office of Elections
01.2020 - Current
- Managed precinct operations, ensuring compliance with election regulations and efficient voter processing
- Led team of 15 election officers, providing training and support to enhance team performance
- Resolved escalated voter issues, demonstrating strong problem-solving and communication skills
- Streamlined voting processes by designing efficient precinct layouts, improving voter flow by 25%.
Front End Associate
Costco Wholesale
01.2017 - 09.2022
- Assisted members daily with checkout processes, ensuring transaction accuracy
- Collaborated with team members to maintain efficiency during peak hours
- Resolved customer inquiries, enhancing member satisfaction and loyalty.
Education
Bachelor of Science - Computer Science
George Mason University
Fairfax, VA05.2026
Bachelor of Science - Biology
George Mason University
Fairfax, VA05.2026
Associate of Science - Biology
Northern Virginia Community College
Annandale, VA08.2019
Skills
Java Python C Windows Linux Git Pashto Problem-solving Excellent written and oral communication Teamwork Adaptability Time management Attention to detail
Coursework
Introduction to Programming | Data Structures and Algorithms | Software Engineering | Data Structures
Hobbies and Interests
Passionate about CRISPR, technology, programming, and research; keen interest in software development and data analysis.
Timeline
Passenger Service Agent
Swissport USA
01.2022 - Current
Chief of Precinct
Fairfax County Office of Elections
01.2020 - Current
Front End Associate
Costco Wholesale
01.2017 - 09.2022
Bachelor of Science - Computer Science
George Mason University
Bachelor of Science - Biology
George Mason University
Associate of Science - Biology
Northern Virginia Community College
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