Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sameh Ibrahim

Miami,FL

Summary

  • Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
  • Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor & Forklift Driver

Topical Shipping
12.2022 - 05.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Monitored workflow to improve employee time management and increase productivity.

Customer Service Representative & Fork Lift Driver

Silent Blue
04.2022 - 11.2022
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.

Shipping Forklift Operator & Loader

Paradise Freight
06.2019 - 12.2021
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Removed orders from storage, wrapped, and staged for shipments.

Education

High School Diploma -

Hialeah Gardens Senior High School
Hialeah Gardens, FL
06.2019

Skills

  • Inventory Control
  • Strategic Planning
  • Operations Management
  • Process Improvement
  • Staff Management
  • Project Management

Certification

  • Certificate of forklift operator

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Supervisor & Forklift Driver

Topical Shipping
12.2022 - 05.2023

Customer Service Representative & Fork Lift Driver

Silent Blue
04.2022 - 11.2022

Shipping Forklift Operator & Loader

Paradise Freight
06.2019 - 12.2021

High School Diploma -

Hialeah Gardens Senior High School

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Sameh Ibrahim