Highly motivated and detailed-oriented Cash Application Coordinator with 14 + years of experience as a Cash Application Coordinator in Accounts Receivable. Strong commitment to accuracy and customer service. Able to multitask in a high-volume environment. Adept at working independently with little to no supervision or as part of a team.
Overview
16
16
years of professional experience
Work History
Website Adminstrator Coordinator
Robert Half
Los Angeles, CA
03.2021 - Current
Troubleshot issues with websites and fixed scripting and use issues.
Setup internal customers with access to the different health insurance portals
Increased customer satisfaction by resolving login issues.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Accounting Analyst
Matthew Kenney Cuisine
Venice, CA
11.2019 - 01.2020
Contacted customers to get 1099 forms that were missing for a year end project.
Researched billing and invoice problems and resolved issues in compliance with established standards
Cash Application Specialist
Karl Storz Endoscopy America-INC
El Segundo, CA
07.2005 - 10.2019
Responsible for applying annual customer remittances in the $700M range.
Downloading a file from Bank of America, apply receipts through the auto cash feature, manually apply those remittances that are not processed through the auto cash function (such as ACH, wires, and office deposits), process and apply credit card payments through Paytrace, identify short pays and over payments, call customers as necessary for remittance information, request refund information for checks received in error.
Assist Collectors, Leasing, and General Accounting with any adjustments that may be needed.
Worked in paperless environment to accomplish assignments electronically
Filed reports and posted daily batches in SAP
Used data entry skills to accurately document and input statements
Responded to customer concerns and questions on daily basis
Education
Medical Records Certificate -
Larson Training Center
04.2000
Skills
Proficient Microsoft Office
Clerical
Critical thinking
10 Key by Touch
Accounts Receivable
Reconciliation
Customer Service
Accomplishments
Achieved monthly and annual deadlines by completing month end task with accuracy and efficiency.
Client Services Director at Robert Half Japan, Robert Half Management Resources, FMP ConsultingClient Services Director at Robert Half Japan, Robert Half Management Resources, FMP Consulting