Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sameka Leonard

New Orleans,LA

Summary

Passionate Teacher with 2 years experience developing and implementing diverse curriculums in Grades 4th -6th English and Math. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills.

Overview

27
27
years of professional experience

Work History

Office Manager-Remote

Dison Enterprise
11.2020 - Current
  • Build, maintain, edit and streamline reporting advantageous to company to summarize tasks, events, issues, resolutions, finances and other helpful metrics.
  • Meticulously monitor, maintain and account for property and business budgets.
  • Oversees customer relations, prepare forms, manage accounts payable and receivable, petty cash and collections and train other administrative staff.
  • Assist in the day to day functions of business management and property maintenance.
  • Schedule and oversee the calendars of all field operations associates (cleaners, maintenance providers, inspectors, vendors, runners).
  • Order and maintain appropriate stock levels of household goods and guest consumables with impeccable accounting.
  • Review tasks completed both virtually (via photographs) and/or in-person (via property visits) to ensure quality of contracted providers.
  • Arrange to fulfill any or all guest requests before or during their stay.
  • Delegate and/or fulfill special requests and tasks as assigned by company.

Special Education Teacher

Fannie C. Williams Charter School
08.2023 - 05.2025
    • Developed and implemented individualized education plans for diverse learners.
    • Collaborated with multidisciplinary teams to enhance student support services.
    • Monitored student progress and adjusted instructional strategies as needed.
    • Conducted assessments to identify students' specific learning needs and strengths.
    • Integrated assistive technologies to support students with varying abilities in learning activities.
    • Maintained accurate records of student performance data, informing instructional decisions based on measurable evidence of progress toward goals.
    • Increased student understanding by utilizing differentiated instruction techniques and incorporating diverse learning materials.
    • Developed cross-curricular connections within lesson planning to reinforce key concepts across multiple disciplines simultaneously.
    • Improved student engagement by fostering an inclusive atmosphere that embraced diversity and promoted mutual respect among classmates.
    • Participated in professional development opportunities to stay current on best practices in inclusive education and apply them effectively in the classroom setting.
    • Modified general education curriculum for special-needs students using various instructional techniques and technologies.
    • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
    • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
    • Taught multiple subjects to students with intellectual or emotional disabilities.
    • Worked closely with parents and guardians to address students' issues on multiple fronts.

Customer Service Representative

PSC
02.2021 - 06.2023
    • Developed standard operating procedures to improve administrative workflow consistency.
    • Assisted in training new staff on office protocols and administrative software usage.
    • Implemented project management tools to facilitate team collaboration and task tracking effectively.
    • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
    • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
    • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
    • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
    • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
    • Liaised between clients and vendors and maintained effective lines of communication.

Financial Officer/Receptionist-Seasonal

H&R Block
11.1998 - 05.2021
  • Reviewed office supply inventory and placed orders to meet the needs of the office.
  • Analyzed and verified invoices and prepared payment for the District Operations Coordinator's approval.
  • Answered phones and greeted clients in a personalized, friendly, and inviting manner.
  • Matched clients with the best-suited tax professional for their needs.
  • Scheduled clients how they would like to be scheduled.
  • Handled client exits by ensuring all current and future needs are met.
  • Maintained office cleanliness and organization of resources with team members.

Customer Service Specialist

Home Depot
01.2019 - 10.2020
    • Received payment by cash, check, credit cards, vouchers, or automatic debits.
    • Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints and resolve complaints.
    • Processed merchandise returns and exchanges through POS system.

Education

Bachelor of Science - Business Administration And Management

Southern University @New Orleans
New Orleans, LA

Associate Degree - General Studies

Nunez Community College
Chalmette, LA

Skills

  • Program Development & Management
  • Skilled in Quickbooks, Microsoft Office, and Google Suite
  • Accounting
  • Document management
  • Scheduling coordination
  • Operations management

Timeline

Special Education Teacher

Fannie C. Williams Charter School
08.2023 - 05.2025

Customer Service Representative

PSC
02.2021 - 06.2023

Office Manager-Remote

Dison Enterprise
11.2020 - Current

Customer Service Specialist

Home Depot
01.2019 - 10.2020

Financial Officer/Receptionist-Seasonal

H&R Block
11.1998 - 05.2021

Bachelor of Science - Business Administration And Management

Southern University @New Orleans

Associate Degree - General Studies

Nunez Community College

Similar Profiles

CREATE PROFILE