Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Geneva Woods Surgical Center
10.2024 - Current
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Facilitated smooth communication between departments by accurately relaying messages and information.
Contributed to team effort by accomplishing related results as needed, fostering collaborative work environment.
Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
Caregiver
Home Instead Senior Care Home
02.2024 - 04.2024
Supported clients with daily living activities, fostering independence and improving quality of life.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Recorded comprehensive daily reports on each client's progress, guiding adjustments in care plans when needed.
General Manager
Wendy’s
06.2020 - 03.2024
Mentored team members to succeed and advance within department and company.
Conducted evaluations of training courses to uncover areas in need of improvement.
Trained and coached store managers on best practices for personnel management, customer relations, inventory control, merchandising techniques, and store operations.
Created weekly reports tracking key metrics such as sales volume, profit margins, payroll costs, labor hours worked.
Monitored daily operations of multiple locations including scheduling shifts for staff members.
Maintained accurate records regarding employee attendance and absences along with other HR related documents as needed.
Developed and implemented strategies to improve financial performance, customer service, and operational efficiencies across multiple locations.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Recruited and trained new employees to meet job requirements.
Ensured compliance with local health department regulations regarding food safety standards.
Assisted in the recruitment process by interviewing potential candidates for open positions.