Samella Stover
Associate Management Analyst
Oakland,United States
Summary
Personable with a proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills, and proficiency in research, recordkeeping and report writing.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
Work History
Planning Technician
City Of Berkeley - Land Use Division
12.2021 - Current
- Providing technical assistance and information to citizens, visitors, and City divisions/departments on matters related to planning, zoning, transportation, and building and safety codes
- Answering questions related to various City codes and ordinances associated with program area assigned
- Reviewing plans, zoning permit applications, and supporting documents to assure compliance with requirements such as use, bulk, placement, and parking ratios
- Determining type of permit process being sought, and enters required information into permit tracking systems
- Researching and compiling information on variety of planning issues from multiple sources as directed by professional planners
- Assisting to address community complaints regarding code violations
- Preparing narrative staff reports and recommendations on less complex cases
- Preparing public notices and/or property owner verifications
- Performing routine office tasks in designated program areas, including data entry, file management, copying, and answering telephones.
- Maintaining current record of applications and requests, and land use documents in automated tracking systems and/or hard copy files
Accounting Office Specialist II
City Of Berkeley - Permit Service Center
06.2021 - 12.2021
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Enters and retrieves data and prepares or updates variety of accounting, financial, statistical records and reports from automated financial system or personal computer spreadsheet software.
- Inputs data into subsidy spreadsheets; develops spreadsheets with financial and statistical data and reconciles departmental spreadsheets and journals to City's central database such as FUND$.
- Tabulates, verifies, ensures accuracy, interprets, reconciles and corrects data from variety of source documents in compliance with presented formats, and reconciles errors and documents results.
- Receives checks and cash, and processes and balances accordingly; maintains and reconciles accounts receivable.
- Proficiently use work-related computer applications such as Microsoft Windows, Word, Excel, Outlook, databases and related financial, record keeping, and desktop publishing applications.
- Establishes and maintains cooperative and productive relationships with those contacted during course of work.
Temporary Accounting Office Specialist III
City Of Berkeley - Permit Service Center
10.2020 - 11.2020
- Inputs data to automated financial personal computer based spreadsheet; develops specialized spreadsheet applications to capture array of financial and statistical data and reconciles departmental personal computer based spreadsheet and journals to City's central data reports.
- Sets up and maintains filing systems and data bases using personally developed spreadsheets and reporting systems; modifies databases; researches files, summarizes data and prepares statistical and narrative reports; compiles information to assist in support of departmental programs or recommendations for change in departmental procedures, and policies.
- Tabulates, verifies, ensures accuracy, interprets, reconciles and corrects data from variety of source documents in compliance with presented formats, and reconciles errors and documents results.
- Prepares and enters batch materials of accounting or payroll-related systems after checking for accuracy and compliance with applicable regulations.
- Checks output of automated financial systems reports; tests application of procedures and policies made by others in processing data.
- Provides quality control by reviewing and reconciling data related to complex labor distribution, and payroll issues; documents results and takes action to improve quality of input and output of other staff.
- Provides payroll and accounting training and guidance to employees; ensures proper authorization and compliance with City policies and procedures.
- May provide input to citywide problem solving task force efforts to improve payroll processing, grant administration and billing.
- Leads, organizes and reviews tasks of small group of four (4) or less career support staff by assigning priorities, checks for accuracy and completeness, provides technical assistance as needed, monitors workload to assure that deadlines are met, documents results, and follows up to ensure coordination and completion of assigned work; serves as resource for staff, assists staff with more difficult problems related to customer needs.
- Assists in preparation of department budget such as gathering cost data, completes authorized budget modifications, reviews expenditures against account balances and identifies over and under expenditures; creates and reviews spreadsheets, comparing budgeted to actual and projected expenditures in general ledger.
- Requisitions supplies and equipment, prepares bills for payment, reserves rooms and makes all related preparations for meetings.
Fiscal Services Specialist
Superior Court Of California, Alameda County
01.2020 - 10.2020
- Performing complex accounting tasks involving analysis and interpretation of journals, general ledgers and subsidiary ledgers; preparing cash receipt reports; identifying and allocating revenue and expenditures and capital asset accounting.
- Maintaining and updating accounts receivable controls; classifying and posting expenditures.
- Analyzing revenue and expenditures, preparing disbursement reports & other periodic statements.
- Maintaining electronic and physical records and accounts in organized information retrieval system(s).
- Identifying and resolving variety of financial and statistical issues through analysis collaboration with internal and external partners.
- Using of computer applications software including court financial automated systems.
- Performs other related duties as assigned.
Administrative Assistant
City Of Berkeley - HHCS
07.2016 - 01.2020
- Administer technical operation which requires independent application of specialized knowledge in completion of administrative tasks which supports major functions in the department;
- Research, compile, tabulate and perform elementary analyses of factual data for a wide variety of administrative or program support projects, and produce statistical and narrative reports of findings;
- Review documents for completeness and compliance with policy and regulations; may determine sufficiency of information provided in documents submitted for review;
- Explain complex and changing policies to customers, communicate with a wide range of citizens and other clients, clear up misconceptions and respond to customers by interpreting regulations and ordinances;
- Research complex information requests, locate sources for answers; prepare and disseminate information and act as a resource to the public, city departments and other agencies on departmental programs and policies;
- Provide support and coordinate complex work of an employee team, providing technical assistance, ensuring that project deadlines are met; work cooperatively with other team members, receiving, sharing and critiquing information, soliciting input, identifying issues, and recommending problem-solving solutions;
- May direct the work of other staff, including assisting with the selection, training and evaluation of personnel;
- Analyze and improve computer database files and design personal computer based reports for easier access;
- Assist in budget preparation, monitor the cost of department operations against the approved budget; review budget performance reports, departmental financial transactions and centralized accounting records to resolve discrepancies and procedural problems; and
Accounting Office Specialist III
City Of Berkeley - Fire Department
05.2015 - 07.2016
- Processed invoices and reserved rooms for meetings, training(s) and/or interviews and made all related logistical preparations.
- Created requisitions for Police and Fire Personnel for supplies, equipment and services.
- Provided payroll and accounting training and guidance to employees.
- Checked output of automated financial systems reports.
- Ensured proper authorization and compliance with City policies and procedures.
- Provided support to City of Berkeley Payroll and Human Resources functions; created calendars and reminders for supervisors and managers on payroll cutoff dates; collected employee time cards and reviewed for general accuracy; researched discrepancies and gathered information from supervisors and managers; prepared reports to ensure accuracy of information entered into system; calculated, adjusted, and balance leave taken/accruals within established guidelines; researched and responds to questions from employees on payroll related matters; prepared employee appraisal reports and ETFs.
- Duties performed as an Temporary Office Specialist III/Office Specialist II were also completed during time in this position.
Temp. Office Specialist III/Office Specialist II
City Of Berkeley - Fire Department
05.2013 - 05.2015
- Prepared specialized information and customer service to assist both public and City staff in resolving complex problems; Resolved complex problems referred by other staff by relaying policies, rules, regulations and/or procedures.
- Researched manual files and electronic databases for solutions. Served as SME for staff, assisting with more difficult problems related to customer needs.
- Administered complex clerical function that requires understanding and application of related and procedures to support centralized customer service function.
- Knowledge and comprehension of all City of Berkeley procedures, processes and billing information.
- Maintained established filing systems and databases, made correction when necessary for billing information.
- Developed documents, tracking and reporting systems using personally developed spreadsheets and formats; Compiled information to support departmental programs and/or recommendations for change in departmental procedures, policies and programs.
- Processed Invoices and reserved rooms for meetings, training(s) and/or interviews and made all related logistical preparations;
- Created requisitions for Police and Fire Personnel for supplies, equipment and services.
- Provided input as SME in Fire Inspection billing processes that were approved and immediately implemented.
- Created training manual and materials for Fire Suppression personnel to use when entering data into fire accounting-related software.
- Created processes for change in building address codes and customer billing information; Researched property changes for updated records in fire accounting related software. Identified issues in fire accounting-related software to be corrected by IT for accurate billing.
Office Specialist II
City Of Berkeley - Finance-Customer Service
05.2004 - 05.2013
- Obtained information from customers to begin or discontinue city services.
- Updated customer information into appropriate information management system(s) for billing, notices and/or renewals.
- Utilized knowledge of business, dog licensing, parking permit requirements, fee structures and administrative rules to provide information to the public.
- Reviewed and processed various applications according to administrative rules and regulations, City policies and procedures, local ordinances and laws.
- Reviewed applications forms for completion such as sewer lateral applications for refunds; dog licenses; parking permits; business licenses, etc.
- Determined low-income eligibility to pay for outstanding parking citations through community service.
- Processed payments received and issued receipts to customers using customized financial software.
- Processed payments for boot and tow and coordinated vehicle releases; Reconciled daily cash receipts and prepared deposit summaries.
- Applied appropriate penalties and interests to business licenses and provided them to customers for payment.
- Verified identification for release of official documents.
- Typed forms and specialized documents related to the function of the department from draft, notes or brief instructions using variety of computer software programs.
- Performed variety of general office support duties such as opening , distribution and processing mail; ordering office supplies; used standard office equipment.
- Proofread and checked inputted data for accuracy, completeness and compliance with departmental policies.
- Established, maintained, researched and compiled information from office files.
- Suggested improvements to forms and written desk procedures related to work performed.
- Participated in department’s efforts to improve services and systems.
- Established and maintained cooperative and productive relationships with those contacted during the course of work.
Education
Bachelor of Science - Business And Administration - General
California State University - East Bay
Hayward, CA 01.2023 - Current
Associate of Science - Business Administration
City College of San Francisco
San Francisco, CA 01.2019 - 05.2022
Associate of Science - General Business
City College of San Francisco
San Francisco, CA 01.2019 - 05.2022
Associate of Science - Liberal Arts And Sciences
City College of San Francisco
San Francisco, CA 01.2019 - 05.2022
High School Diploma -
Berkeley High School
Berkeley, CA 05.2001 -
Skills
Written and oral communication
Timeline
Bachelor of Science - Business And Administration - General
California State University - East Bay
01.2023 - Current
Planning Technician
City Of Berkeley - Land Use Division
12.2021 - Current
Accounting Office Specialist II
City Of Berkeley - Permit Service Center
06.2021 - 12.2021
Temporary Accounting Office Specialist III
City Of Berkeley - Permit Service Center
10.2020 - 11.2020
Fiscal Services Specialist
Superior Court Of California, Alameda County
01.2020 - 10.2020
Associate of Science - Business Administration
City College of San Francisco
01.2019 - 05.2022
Associate of Science - General Business
City College of San Francisco
01.2019 - 05.2022
Associate of Science - Liberal Arts And Sciences
City College of San Francisco
01.2019 - 05.2022
Administrative Assistant
City Of Berkeley - HHCS
07.2016 - 01.2020
Accounting Office Specialist III
City Of Berkeley - Fire Department
05.2015 - 07.2016
Temp. Office Specialist III/Office Specialist II
City Of Berkeley - Fire Department
05.2013 - 05.2015
Office Specialist II
City Of Berkeley - Finance-Customer Service
05.2004 - 05.2013
High School Diploma -
Berkeley High School
05.2001 -
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