Samerra Ortiz
Shawnee,KS
Summary
Passionate individual who posses exceptional accounting and bookkeeping skills, success in maintained financial records. Excelling in customer service and financial compliance. Leveraged strong numeracy skills and sales proficiency to enhance inventory management and client satisfaction. Achieved significant improvements in product education and accounts payable processes, demonstrating exceptional organizational skills and professionalism.
Overview
20
20
years of professional experience
Work History
Retail Sales Associate
Sephora USA
Overland Park, KS
05.2022 - Current
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Assisted customers with finding the right product for their needs.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
Executive Administrator/Relationship Manager
Savvy Pay Solutions
Olathe, KS
08.2024 - 02.2025
- Implemented business processes to streamline daily operations and increase efficiency.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Processed invoices in accordance with accounting guidelines.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Defined and understood team member responsibilities to enhance group efficiency and performance.
- Scheduled appointments and managed calendars for executive staff members.
Accounts Payable Assistant/Accounting Bookkeeper
Central Bank of Kansas City
Kansas City, MO
01.2005 - 01.2019
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Assisted in the preparation of month-end closing activities related to accounts payable transactions.
- Worked closely with department personnel to produce accurate and timely bills.
- Prepared and processed payroll.
- Reviewed and verified invoices for accuracy and completeness.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Performed data entry into accounting system to ensure accuracy of financial reporting.
Education
Paul Mitchell The School
Overland Park, KS05-2020
Associate of Arts -
MCCKC
Kansas City, MO05-2018
Skills
- Financial product sales
- Sales proficiency
- Credit solutions guidance
- Compliance awareness
- Strong numeracy skills
- Client confidentiality
- Professionalism
- Customer service orientation
- Product education
- Account updating
- Organizational skills
- 10 key proficiency
Timeline
Executive Administrator/Relationship Manager
Savvy Pay Solutions
08.2024 - 02.2025
Retail Sales Associate
Sephora USA
05.2022 - Current
Accounts Payable Assistant/Accounting Bookkeeper
Central Bank of Kansas City
01.2005 - 01.2019
Paul Mitchell The School
Associate of Arts -
MCCKC
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