Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.
Overview
13
13
years of professional experience
Work History
Director of Business Development
Dulles Glass And Mirror
7610 Doane Drive, Manassas VA 20109
03.2023 - Current
Increased sales by 10% in the first 2 months.
Building solid relationships with customers, vendors and distributors, as well as sales and marketing teams.
Developing in-depth knowledge of company offerings to identify profitable business opportunities.
Directing marketing efforts by presenting market research to marketing directors and suggesting strategies to expand market research.
Assessing marketing and sales as well as supplier and vendor operations and recommending improvements as needed.
Preparing all documentation required for requests for proposals (RFPs).
Researching emerging trends and recommending new company offerings to satisfy customers’ needs.
Developing and managing strategic partnerships to grow business.
Presenting business or marketing opportunities to company executives and management.
Selecting automation software and software platforms that best meet company needs.
Business Owner/Operator
Spark And Shine Cleaning Services
7254 Prices Cove Place, Gainesville VA 20155
09.2014 - Current
Grew the business by at least 15% each year.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Put together realistic budgets based upon costs and fees for successfully operating business.
Kept all building areas and equipment functional and well-organized to promote business performance.
Monitored staff performance, providing final-say assessment over inquiries.
Prepared bank deposits and handled business sales, returns and transaction reports.
Prepared annual budgets with controls to prevent overages.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Sales Manager
Dulles Glass And Mirror
7610 Doane Drive, Manassas VA 20109
08.2010 - 03.2023
Tripled overall sales.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Established and cultivated solid business relationships with new or existing customers.
Identified, hired and trained highly qualified staff by teaching best practices, procedures, and sales strategies.
Recruited and hired top-level talent to add value and expertise to sales department.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Directed sales support staff in administrative tasks to help sales staff close deals.
Managed accounts to retain existing relationships and grow share of business.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Education
Bachelor of Science - Criminology
George Mason University
Fairfax, VA
06.2015
Associate of Applied Science - Hotel And Motel Management
Northern Virginia Community College
Annandale, VA
06.2014
Associate of Science - Business Management
Northern Virginia Community College
Annandale, VA
06.2014
Skills
Pipeline Development
Product and Service Sales
Analytical Problem Solver
Process Improvement
Sales and Marketing
Customer Satisfaction
Training and Development
Financial Operation
Analytics
Deal Structuring
Team Leadership
Networking
Client Meetings
Negotiation
Vendor Management
Sales Expertise
Tradeshow Events
Languages
Turkish
Native or Bilingual
Spanish
Limited Working
Timeline
Director of Business Development
Dulles Glass And Mirror
03.2023 - Current
Business Owner/Operator
Spark And Shine Cleaning Services
09.2014 - Current
Sales Manager
Dulles Glass And Mirror
08.2010 - 03.2023
Bachelor of Science - Criminology
George Mason University
Associate of Applied Science - Hotel And Motel Management