Summary
Overview
Work History
Education
Skills
Timeline
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Samet Derneklioglu

Bellmore,NY

Summary

Dynamic Operations Manager with a proven track record at OD Flooring Corp, excelling in project management and client relations. Enhanced profitability by streamlining operations and negotiating favorable vendor contracts. Adept at problem-solving and team leadership, consistently delivering superior results and fostering strong customer connections. Fluent in Turkish, enhancing communication with diverse clients.

Developed robust skills in process improvement and team leadership within dynamic and fast-paced environment. Seeking to transition into new field where exceptional organizational abilities and focus on efficiency can drive success. Proven track record in fostering productivity and enhancing operational workflows.

Overview

18
18
years of professional experience

Work History

Automotive Technician

Ferrari Maserati of Long Island
05.2025 - Current
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed safety and emissions inspections.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Repaired and replaced worn and damaged components.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Investigated customer complaints to identify cause of malfunctions.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

Operations Manager

OD Flooring Corp
10.2013 - 05.2025
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Interacted well with customers to build connections and nurture relationships.
  • Contributed to business growth, securing repeat clients through excellent site management practices and consistent delivery of superior results.
  • Collaborated closely with architects and engineers during design and planning phases to ensure seamless integration of construction activities.
  • Scheduled utility service providers according to project timelines.
  • Prepared detailed project estimates and reports for management review.

BMW Service Technician

BMW of Freeport
10.2013 - 10.2016
  • Improved customer satisfaction by providing timely and accurate diagnostics for BMW vehicles.
  • Reduced turnaround time for repairs, utilizing specialized tools and equipment designed specifically for BMW vehicles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.

BMW Technician

Rallye BMW
05.2007 - 10.2010
  • Conducted road tests after completing repairs to verify successful resolution of issues and ensure smooth vehicle operation.
  • Performed emissions tests according to standard procedures.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed safety and emissions inspections.
  • Repaired and replaced worn and damaged components.
  • Investigated customer complaints to identify cause of malfunctions.

Education

No Degree - Criminal Justice

Nassau Community College
Garden City, NY

Automotive Technology - Automotive Technology

Ohio Technical Collage
Cleveland, OH
01-2007

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Project management
  • Operations oversight
  • Client relationships
  • FLUENT IN Turkish
  • Client relations
  • Schedule management

Timeline

Automotive Technician

Ferrari Maserati of Long Island
05.2025 - Current

Operations Manager

OD Flooring Corp
10.2013 - 05.2025

BMW Service Technician

BMW of Freeport
10.2013 - 10.2016

BMW Technician

Rallye BMW
05.2007 - 10.2010

No Degree - Criminal Justice

Nassau Community College

Automotive Technology - Automotive Technology

Ohio Technical Collage

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Samet Derneklioglu