Samet Kayis
Berlin
Summary
Results-driven worker with expertise in cost control, employee training, and inventory management. Proven track record in enhancing customer engagement and optimizing operations to drive profitability.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Restaurant Manager
LaVita
vineland
02.2022 - Current
- Implemented training programs that enhanced staff performance and improved service quality.
- Conducted regular inventory audits to minimize waste and optimize stock levels.
- Developed marketing strategies that increased customer engagement and boosted sales.
- Resolved operational issues promptly to maintain high standards of service delivery.
- Streamlined scheduling processes to ensure adequate staffing during peak hours.
- Analyzed customer feedback to identify areas for service improvement and satisfaction.
- Collaborated with vendors to negotiate better pricing and ensure quality supplies.
- Facilitated team meetings to promote open communication and address workplace challenges.
- Created and maintained a positive work culture that motivated staff and reduced turnover.
- Implemented cost-control measures that improved overall restaurant profitability.
- Coordinated special events and promotions to attract new customers and enhance brand visibility.
- Evaluated employee performance regularly to identify training needs and career development opportunities.
- Maintained operational records and reports to support financial oversight and decision-making.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Personal Trainer
SS Training
Kocaeli
03.2015 - 01.2021
- Developed personalized fitness programs for diverse client needs.
- Conducted individual and group training sessions to enhance client performance.
- Educated clients on proper exercise techniques and nutrition guidelines.
- Monitored client progress and adjusted programs as necessary for effectiveness.
- Maintained a clean and organized training environment for safety and comfort.
- Collaborated with clients to set achievable fitness goals and milestones.
- Led workshops on health topics to promote overall wellness among clients.
- Provided ongoing support and motivation to help clients stay engaged in fitness routines.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Demonstrated safe and proper exercise techniques to clients.
- Created personal training experiences for clients.
- Educated clients about the benefits of regular exercise and healthy eating habits.
- Assisted clients in setting realistic short-term and long-term goals.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Studied multiple programs to provide health education, wellness, and fitness program development to clients.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
- Demonstrated various exercises with the use of free weights and machines.
- Maintained a clean environment by wiping down equipment after each use by a client.
- Arranged motivational exercise programs to promote healthy lifestyle choices.
- Explained principles of nutrition including basic dietary guidelines to help optimize results.
- Enforced safe exercise equipment use, reminding members of rules and guiding techniques.
- Organized group classes for small groups or large groups depending on client's preferences.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Maintained files detailing personal fitness regimens, records, and contracts in newly-implemented system to keep client information current.
- Recommended products such as dietary supplements or heart rate monitors when necessary.
- Provided instruction in stretching techniques to improve flexibility and reduce risk of injury.
- Responded promptly to customer inquiries regarding services offered or upcoming events.
- Inspected equipment regularly to ensure it is safe and functioning properly.
- Resolved member and guest complaints or notified supervisor for solutions.
- Recommended modifications of exercises to help participants avoid injuries.
- Explained and taught proper use of weights, exercise bands and other fitness equipment.
- Coached and encouraged participants during exercises and routines.
- Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
- Set up equipment and weights for use by class participants.
- Monitored class participants for appropriate techniques to prevent injuries.
- Observed participants during classes, watching for issues and incorrect techniques.
- Enforced safety rules and procedures to minimize injuries.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
- Demonstrated proper breathing techniques and meditation exercises.
- Promoted classes and facility amenities on social media.
- Advised participants on proper attire and appropriate shoes for class.
Skills
- Employee training
- Inventory management
- Cost control
- Customer engagement
- Event coordination
- Restaurant operations
- Vehicle operation
- Problem solving
- Time management
- Client motivation
- Safety management
- Vehicle inspection
- Route planning
- Friendly and outgoing
- Strategic planning
- Conflict resolution
- Route management
- Delivery pickup
- Physical stamina
- Safe driving practices
- Safety protocols
- Load monitoring
Languages
Turkish
Full Professional
Certification
Personal Training
Timeline
Restaurant Manager
LaVita
02.2022 - Current
Personal Trainer
SS Training
03.2015 - 01.2021