Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SAMETRA LEWIS

Nesmith,SC

Summary

Human Resources Assistant with passion for performing support duties and process work within HR department. Skilled at multitasking, handling appointments, organizing, and preparing reports and logs. Follows procedures and applies HR knowledge to accomplish tasks and duties.

Overview

18
18
years of professional experience

Work History

Claims Processor

MUSC
Charleston, SC
09.2021 - Current
  • Processed claim submissions using internal software systems efficiently.
  • Reviewed policy coverage to determine eligibility for claims processing.
  • Assisted team members in training on updated processing procedures and tools.
  • Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
  • Analyzed contracts and claim systems to apply appropriate benefit amounts.
  • Managed escalated customer complaints pertaining to denied or delayed payments in a timely manner.
  • Participated in meetings with internal stakeholders regarding changes in policy, procedure, technology.

Team Leader/Assistant HR Officer

SC Department of Mental Health
Charleston, SC
06.2007 - 08.2021
  • Offered training and support to keep team members motivated and working toward objectives.
  • Assisted in recruitment processes by screening resumes and scheduling interviews.
  • Coordinated new hire onboarding and orientation programs for staff integration.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Processed claim submissions using internal software systems efficiently.
  • Collaborated with adjusters to resolve discrepancies in claims documentation.
  • Maintained detailed records of all processed claims for auditing purposes.

Education

High School Diploma -

KINGSTREE SENIOR HIGH
Kingstree, SC
06-1993

Skills

  • Claims processing
  • Insurance policy review
  • Claim analysis
  • Software utilization
  • Customer complaint management
  • Compliance understanding
  • Insurance regulations

References

References available upon request.

Timeline

Claims Processor

MUSC
09.2021 - Current

Team Leader/Assistant HR Officer

SC Department of Mental Health
06.2007 - 08.2021

High School Diploma -

KINGSTREE SENIOR HIGH

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