An efficient, detailed oriented professional with proven success in project management, inventory management, and financial controls. A top performing leader with strong communication skills, exceptional interpersonal abilities and a strong analytical orientation. A solutions oriented collaborating team player with the ability to be resourceful and drive results.
Overview
32
32
years of professional experience
1
1
CPR Certification
1
1
Caruth Police Institute (Civilian’s Leadership Series)
8
8
Police One Academy
5
5
Cyber Hero - Graduate - 5 Badges
Work History
Auto Pound Supervisor III
City of Dallas
05.2015 - Current
Assess, develop, and implement methods to improve production or effectiveness
Conducted Complaint resolution
Performed as Environmental team supervisor
Vehicle processing team supervisor
Second in command, knowledge of auto pound daily operations
Administrative Specialist II
City of Dallas
12.2010 - Current
Custodian of Records (Communications Services Section), Process 911 Communications Open Records Audio recordings
Process Redactions, Affidavits, Subpoenas
Procurement
Records Management
Report writing to include; accident, incident, feasibility, process improvement and environmental
Provide support to public awareness & education events
Created and updated records and files to maintain document compliance
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
Handled incoming and outgoing mail
Sorted, opened, and routed mail and deliveries to meet business requirements
Prepared project documents, reports and brochures
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies
Conducted research to assist with routine tasks and special projects
Auto Pound Supervisor II
City of Dallas
02.2000 - 09.2009
Managed team of associates consisting of sworn and civilian personnel
Served as Project Manager for all administrative procedures and ensured reporting deadlines were met and/or exceeded
Organized training needs of team members and utilize department resources to address individual and team development objectives
Administered compliance with all governing statues and procedures regarding unclaimed inventory
Directed vendor relations and resolved outstanding issues regarding inventory disputes
Directed safe auction environment and ensure timely removal of purchased property within established time frames
Directed City's contract auction vendor
Managed conflict management, special investigations, and internal audits
Project Manager for automated bar-coded inventory control/auction system
Identify, interpret and apply applicable Texas Statues and Dallas City Codes
Covert fleet vehicle administrator
Payroll administrator, Special Events Coordinator
City of Dallas, West Dallas Community Center
09.1997 - 03.1999
Coordinated high volume community events and festivals aimed at providing health care initiatives, educational resources, and financial literacy efforts to over 10,000 attendees
Responsible for client intake, eligibility screening, accessing income needs, and providing counseling to community participants
Performed all accounting activities including financial statements, accounts payable, accounts receivable, invoicing and collections
Provided conflict resolution, thoroughly and tactfully researching problems and providing solutions
Researched and developed solicitation of funding for events.
Submitted reports on payroll activities
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
Verified and submitted timekeeping information for accurate and efficient payroll processing
Supervised staff during events and maintained efficient performance
Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds
Responded to employee inquiries to provide information regarding payroll deductions and related issues
Sent bi-monthly reminders for employees to complete and submit time sheets before deadline
Special Events Project Coordinator
Cash Flow Services, City of Dallas - Martin Luther King Jr. Community Center
01.1992 - 07.1997
Coordinated high volume community events and festivals aimed at providing health care initiatives, educational resources, and financial literacy efforts to over 1,000 attendees
Served as Staff Development and Volunteer Orientation Coordinator for major Festivals
Developed, implemented and audited internal controls
Reconciled bank statements, daily receipts, and prepared multiple deposits
Assisted in City of Dallas accounting and budget procedures
Supervised, trained, and evaluated cashiers allocated jobs and monitored distribution of workload
Prepared various financial and statistical reports
Performed all accounting activities including financial statements, accounts payable, accounts receivable, invoicing and collections
Researched and organized vendor bids for participation in community center events
Provided conflict resolution, thoroughly and tactfully researching problems and providing solutions
Established positive rapport with recurrent clientele.
Supervised staff during events and maintained efficient performance
Greeted patrons and participants at events to guide guests to locations and answer questions
Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds
Staffed events by maintaining roster of available personnel and reliable service providers
Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions
Coordinated schedules and timelines for events
Education
Bachelor of Applied Arts and -
University of North Texas At Dallas
Dallas, TX
01.2020
Skills
Various relative software packages
Processes and Procedures
Administering Payroll
Senior Leadership Support
Staff Management
Workflow Optimization
Event Coordination
Office Management Software
Account Reconciliation
Business Planning
Data Communications
Team Bonding
Policy and Procedure Modification
Resolving Complaints
Workflow Planning
Accomplishments
Customer Service Level III (Mgr)
FEMA EMI (101& 102)
Certification
Caruth Police Institute (Civilian’s Leadership Series)
CPR Certification
Texas Public Information Act
Hate Crimes Training
The LGBTQ Community
Workplace Bullying
Cultural Awareness
Time Management Skills
Diversity in the Workplace
Enhancing Work Relationships
Conflict and Dispute Resolution
Cyber Hero - Graduate - 5 Badges
Timeline
Auto Pound Supervisor III
City of Dallas
05.2015 - Current
Administrative Specialist II
City of Dallas
12.2010 - Current
Auto Pound Supervisor II
City of Dallas
02.2000 - 09.2009
Payroll administrator, Special Events Coordinator
City of Dallas, West Dallas Community Center
09.1997 - 03.1999
Special Events Project Coordinator
Cash Flow Services, City of Dallas - Martin Luther King Jr. Community Center