Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Receptionist
SAMETRIA A. BAILEY

SAMETRIA A. BAILEY

Dallas,Texas

Summary

An efficient, detailed oriented professional with proven success in project management, inventory management, and financial controls. A top performing leader with strong communication skills, exceptional interpersonal abilities and a strong analytical orientation. A solutions oriented collaborating team player with the ability to be resourceful and drive results.

Overview

32
32
years of professional experience
1
1

CPR Certification

1
1

Caruth Police Institute (Civilian’s Leadership Series)

8
8

Police One Academy

5
5

Cyber Hero - Graduate - 5 Badges

Work History

Auto Pound Supervisor III

City of Dallas
05.2015 - Current
  • Assess, develop, and implement methods to improve production or effectiveness
  • Conducted Complaint resolution
  • Performed as Environmental team supervisor
  • Vehicle processing team supervisor
  • Second in command, knowledge of auto pound daily operations

Administrative Specialist II

City of Dallas
12.2010 - Current
  • Custodian of Records (Communications Services Section), Process 911 Communications Open Records Audio recordings
  • Process Redactions, Affidavits, Subpoenas
  • Procurement
  • Records Management
  • Report writing to include; accident, incident, feasibility, process improvement and environmental
  • Provide support to public awareness & education events
  • Created and updated records and files to maintain document compliance
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
  • Handled incoming and outgoing mail
  • Sorted, opened, and routed mail and deliveries to meet business requirements
  • Prepared project documents, reports and brochures
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies
  • Conducted research to assist with routine tasks and special projects

Auto Pound Supervisor II

City of Dallas
02.2000 - 09.2009
  • Managed team of associates consisting of sworn and civilian personnel
  • Served as Project Manager for all administrative procedures and ensured reporting deadlines were met and/or exceeded
  • Organized training needs of team members and utilize department resources to address individual and team development objectives
  • Administered compliance with all governing statues and procedures regarding unclaimed inventory
  • Directed vendor relations and resolved outstanding issues regarding inventory disputes
  • Directed safe auction environment and ensure timely removal of purchased property within established time frames
  • Directed City's contract auction vendor
  • Managed conflict management, special investigations, and internal audits
  • Project Manager for automated bar-coded inventory control/auction system
  • Identify, interpret and apply applicable Texas Statues and Dallas City Codes
  • Covert fleet vehicle administrator

Payroll administrator, Special Events Coordinator

City of Dallas, West Dallas Community Center
09.1997 - 03.1999
  • Coordinated high volume community events and festivals aimed at providing health care initiatives, educational resources, and financial literacy efforts to over 10,000 attendees
  • Responsible for client intake, eligibility screening, accessing income needs, and providing counseling to community participants
  • Performed all accounting activities including financial statements, accounts payable, accounts receivable, invoicing and collections
  • Provided conflict resolution, thoroughly and tactfully researching problems and providing solutions
  • Researched and developed solicitation of funding for events.
  • Submitted reports on payroll activities
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
  • Verified and submitted timekeeping information for accurate and efficient payroll processing
  • Supervised staff during events and maintained efficient performance
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues
  • Sent bi-monthly reminders for employees to complete and submit time sheets before deadline

Special Events Project Coordinator

Cash Flow Services, City of Dallas - Martin Luther King Jr. Community Center
01.1992 - 07.1997
  • Coordinated high volume community events and festivals aimed at providing health care initiatives, educational resources, and financial literacy efforts to over 1,000 attendees
  • Served as Staff Development and Volunteer Orientation Coordinator for major Festivals
  • Developed, implemented and audited internal controls
  • Reconciled bank statements, daily receipts, and prepared multiple deposits
  • Assisted in City of Dallas accounting and budget procedures
  • Supervised, trained, and evaluated cashiers allocated jobs and monitored distribution of workload
  • Prepared various financial and statistical reports
  • Performed all accounting activities including financial statements, accounts payable, accounts receivable, invoicing and collections
  • Researched and organized vendor bids for participation in community center events
  • Provided conflict resolution, thoroughly and tactfully researching problems and providing solutions
  • Established positive rapport with recurrent clientele.
  • Supervised staff during events and maintained efficient performance
  • Greeted patrons and participants at events to guide guests to locations and answer questions
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds
  • Staffed events by maintaining roster of available personnel and reliable service providers
  • Inspected proposed event facilities to identify problems with maintenance and cleaning and coordinate resolutions
  • Coordinated schedules and timelines for events

Education

Bachelor of Applied Arts and -

University of North Texas At Dallas
Dallas, TX
01.2020

Skills

  • Various relative software packages
  • Processes and Procedures
  • Administering Payroll
  • Senior Leadership Support
  • Staff Management
  • Workflow Optimization
  • Event Coordination
  • Office Management Software
  • Account Reconciliation
  • Business Planning
  • Data Communications
  • Team Bonding
  • Policy and Procedure Modification
  • Resolving Complaints
  • Workflow Planning

Accomplishments

  • Customer Service Level III (Mgr)
  • FEMA EMI (101& 102)

Certification

  • Caruth Police Institute (Civilian’s Leadership Series)
  • CPR Certification
  • Texas Public Information Act
  • Hate Crimes Training
  • The LGBTQ Community
  • Workplace Bullying
  • Cultural Awareness
  • Time Management Skills
  • Diversity in the Workplace
  • Enhancing Work Relationships
  • Conflict and Dispute Resolution
  • Cyber Hero - Graduate - 5 Badges

Timeline

Auto Pound Supervisor III

City of Dallas
05.2015 - Current

Administrative Specialist II

City of Dallas
12.2010 - Current

Auto Pound Supervisor II

City of Dallas
02.2000 - 09.2009

Payroll administrator, Special Events Coordinator

City of Dallas, West Dallas Community Center
09.1997 - 03.1999

Special Events Project Coordinator

Cash Flow Services, City of Dallas - Martin Luther King Jr. Community Center
01.1992 - 07.1997

Bachelor of Applied Arts and -

University of North Texas At Dallas
SAMETRIA A. BAILEY