Samhar Mengistu
Addison,IL
Summary
To obtain a customer service position in a call center environment.
Overview
2
2
years of professional experience
Work History
Grunt Style
Carol Stream, IL
05.2019 - 10.2019
- Processed phone orders
- Handled100 –150 inbound calls on a daily basis
- Utilized MS Word, Excel and Outlook to support various projects
Whole Foods Market
Oak Brook, IL
08.2018 - 04.2019
- Operated the cash register
- Greeted all customers upon entry to the store
- Received, unloaded and verified all deliveries
Nandos
Oak Brook, IL
05.2018 - 04.2019
- Assisted customers to serve them meals
- Presented menus
- Provided excellent customer service
Enhanced Payment Systems
Oak Brook, IL
01.2018 - 04.2019
- Placed outbound calls to customers regarding payments
- Processed payments via phone
- Responded to inquiries via e-mail
Manscape
San Diego, CA
01.2018 - 05.2018
- Packed and received product
- Labeled packages
Sprouts Farmers Market
San Diego, CA
08.2017 - 12.2017
- Scanned items and assured prices were correct
- Resolved customer complaints and provided relevant information as needed
- Made sale referrals, upsold products, and introduce new promotions
Education
High School -
Mira Mesa High School
06.2015
Skills
- Flexible and adaptable
- Leadership
- Organization and time management
- Organizational skills
- Computer skills
- Critical thinking
- Friendly, positive attitude
- Organization
- Microsoft Word
- Problem resolution
- Attention to detail
- Good Telephone Etiquette
Timeline
Grunt Style
05.2019 - 10.2019
Whole Foods Market
08.2018 - 04.2019
Nandos
05.2018 - 04.2019
Enhanced Payment Systems
01.2018 - 04.2019
Manscape
01.2018 - 05.2018
Sprouts Farmers Market
08.2017 - 12.2017
High School -
Mira Mesa High School