Sami Amiri

Department Supervision: Oversee the sales, finance, and used car departments to ensure smooth operations and achieve performance targets. Goal Setting: Establish monthly sales and finance goals, monitoring progress and implementing strategies to achieve targets. Inventory Management: Manage and order new car inventory, ensuring optimal stock levels to meet customer demand. Cross-Department Collaboration: Work closely with parts and service departments to streamline reconditioning processes and improve operational efficiency. Marketing Management: Develop and execute marketing strategies to promote dealership offerings and enhance brand visibility. Financial Oversight: Handle payroll management and create financial projections to guide budgetary decisions and assess performance. Team Development: Mentor and train team members to foster a culture of excellence and improve overall department performance. Customer Relations: Enhance customer satisfaction by ensuring high-quality service across all departments.

Hiring and Training: Recruit, hire, and train sales personnel to build a knowledgeable and effective sales team. Deal Management: Work on car deals, negotiating terms and conditions to close sales effectively and efficiently. Inventory Management: Oversee and manage new car inventory, ensuring availability aligns with customer demand and sales goals. Customer Complaint Resolution: Address and resolve customer complaints promptly to ensure high levels of satisfaction and loyalty. Performance Monitoring: Track sales performance metrics and provide coaching to team members to enhance sales effectiveness. Sales Strategy Development: Develop and implement sales strategies to meet or exceed monthly and quarterly targets. Market Analysis: Analyze market trends and competitor activity to identify opportunities for growth and improvement.

Product Presentation: Present clients with ancillary products to enhance their purchasing experience and maximize revenue. Lender Collaboration: Work closely with lenders to facilitate the funding of deals, ensuring smooth and timely processing. Customer Satisfaction: Maintain high levels of customer satisfaction, achieving the highest Toyota CSI (Customer Satisfaction Index) recognition. Performance Metrics: Consistently ranked among the top 3 finance producers in the Norm Reeves Auto Group out of 60 finance managers, demonstrating exceptional sales performance. Deal Structuring: Structure financing deals to meet customer needs while adhering to dealership guidelines and compliance standards. Documentation Management: Ensure all financing documents are accurately prepared and maintained to facilitate seamless transactions. Sales Training: Provide training and support to sales staff on financing options and ancillary products to enhance team performance.

Dual Deal Management: Type and manage financing deals at both the Toyota and Ford stores, ensuring accuracy and compliance across both brands. Product Presentation: Present clients with ancillary products, enhancing their purchasing experience and increasing revenue streams. Customer Satisfaction: Achieve high levels of customer satisfaction, contributing to exceptional CSI ratings. Sales Training: Collaborate with sales staff to provide training on financing options and ancillary products, enhancing overall team performance.