Sami Gadalla
Raleigh,NC
Summary
Dynamic Line Leader with a proven track record at Cracker Barrel Old Country Store, excelling in employee training and team management. Recognized for enhancing food quality and fostering a positive work environment, while ensuring compliance with industry regulations. Skilled in troubleshooting and workflow optimization, driving operational efficiency and team morale.
Responsible Line Lead skilled in safely and effectively operating different types of machinery. Determined professional committed to learning and applying new skills to achieve team goals.
Overview
9
9
years of professional experience
Work History
Line Leader
Townhall Burger and Beer
03.2020 - Current
- Supervised updating procedures for working documents such as shift reports and handovers.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
- Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Line Leader
Cracker Barrell Old Country Store
05.2016 - 02.2020
- Monitored product quality to achieve superior quality reputation.
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Boosted employee morale, recognizing individual achievements and fostering a positive work environment.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
- Maintained communication across key departments and senior leadership team.
Education
No Degree - Business Administration
Wake Technical Community College
Raleigh, NC05-2022
Skills
- Employee training
- Customer service
- Knife skills
- Cooking techniques
- Food quality
- Team management
- Troubleshooting
- Production scheduling
- Staff motivation
- Visual management
- Workflow optimization
- Food safety and sanitation
Timeline
Line Leader
Townhall Burger and Beer
03.2020 - Current
Line Leader
Cracker Barrell Old Country Store
05.2016 - 02.2020
No Degree - Business Administration
Wake Technical Community College
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