Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sami Hofer

Mitchell,SD

Summary

Proficient in inventory management, sales planning, and reporting. Detail-oriented food service leader with a flexible approach to team and operations management. Demonstrated ability to work independently and quickly acquire new skills. Committed to implementing effective policies and procedures while maintaining high service standards.

Overview

17
17
years of professional experience

Work History

FOOD SERVICE MANAGER

Mitchell School District
Mitchell, South Dakota
11.2015 - Current
  • Hired, trained, motivated and evaluated team members in order to maximize productivity levels.
  • Resolved customer complaints promptly in a professional manner.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Managed food service operations for diverse school programs.
  • Supervised staff to ensure compliance with health and safety regulations.
  • Developed menus that met nutritional guidelines and student preferences.
  • Coordinated inventory management and supply ordering processes.
  • Trained new employees on food preparation and service standards.
  • Implemented cost control measures to optimize budget efficiency.
  • Conducted regular inspections to maintain cleanliness and quality standards.
  • Collaborated with faculty to plan special events and catering needs.
  • Supervised daily operations of the kitchen staff to ensure compliance with health and safety regulations.

ASSISTANT MANAGER

AmericInn Hotel & Suites
Mitchell, SD
03.2011 - 05.2025
  • Supervised daily hotel operations to ensure guest satisfaction and comfort.
  • Coordinated staff schedules to maintain efficient workflow and service levels.
  • Managed front desk activities, including check-ins and check-outs for guests.
  • Assisted in training new employees on hotel policies and customer service standards.
  • Resolved guest complaints promptly to uphold the hotel's reputation for service excellence.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.

Assistant Manager

Pizza Ranch
Mitchell, South Dakota
06.2008 - 01.2011
  • Assisted in managing daily restaurant operations and staff scheduling.
  • Coordinated training programs for new team members to ensure service standards.
  • Implemented inventory control procedures to maintain stock levels and reduce waste.
  • Supported marketing initiatives to promote special events and seasonal offerings.
  • Collaborated with management on budgeting and financial planning for the restaurant.

Education

High School Diploma -

Mitchell School District
Mitchell, SD
05.2006

Skills

  • Menu development
  • Inventory management
  • Staff training
  • Cost control
  • Health compliance
  • Customer relationship management
  • Complaint resolution
  • Effective communication
  • Problem solving
  • Customer service
  • Operational oversight
  • Cash handling
  • Time management
  • Service records

Timeline

FOOD SERVICE MANAGER

Mitchell School District
11.2015 - Current

ASSISTANT MANAGER

AmericInn Hotel & Suites
03.2011 - 05.2025

Assistant Manager

Pizza Ranch
06.2008 - 01.2011

High School Diploma -

Mitchell School District

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