Sami Khaski
Lakewood,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Eager to be a part of a company that offers room to grow personally and professionally.
Overview
7
7
years of professional experience
Work History
Technician
Net Solutions LLC
05.2017 - Current
- Improved customer satisfaction by efficiently troubleshooting and resolving residential cable issues.
- Enhanced system performance for clients through regular maintenance and upgrades of cable equipment.
- Ensured timely service delivery by effectively managing daily work schedules and prioritizing tasks.
- Maintained excellent client relations, providing clear explanations of technical procedures and addressing concerns.
- Streamlined workflow processes with thorough documentation of completed projects, resulting in improved efficiency.
- Increased company reputation by consistently delivering high-quality workmanship and outstanding customer service.
- Trained new technicians on proper procedures, safety protocols, and customer service techniques, fostering professional development within the team.
- Reduced repeat service calls by accurately diagnosing issues during initial appointments and implementing effective solutions.
- Optimized system functionality for customers through careful assessment of individual needs and tailored installation strategies.
- Upheld strict compliance with all relevant codes, regulations, and safety practices while performing job duties.
Mechanic/Vehicle Transporter
Rocky Mountain Motors LTD
02.2020 - 10.2022
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Expanded knowledge of automotive technology by attending professional development workshops, staying current with industry advancements.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Mitigated potential issues during transport by conducting thorough pre-trip inspections of all assigned vehicles.
- Facilitated smooth handovers of transported vehicles to clients, carefully reviewing all relevant documentation before release.
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
- Closely monitored cargo during transit and maintained secure transport.
Sales Representative
AT&T
11.2018 - 08.2019
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Associate of Applied Science - Mechanical Engineering
Red Rocks Community College
Denver, CO05.2020
Skills
- Relationship Building
- Power Tools and Equipment
- Multitasking and Organization
- Safety Equipment
- Mechanical Knowledge
- Maintenance and Repairs
- Customer Interaction
- Issue Resolution
Timeline
Mechanic/Vehicle Transporter
Rocky Mountain Motors LTD
02.2020 - 10.2022
Sales Representative
AT&T
11.2018 - 08.2019
Technician
Net Solutions LLC
05.2017 - Current
Associate of Applied Science - Mechanical Engineering
Red Rocks Community College
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