Summary
Overview
Work History
Education
Skills
Certification
CLEARANCE
Timeline
SoftwareEngineer
Sami Murza

Sami Murza

Salesforce Developer
Salt Lake City,UT

Summary

  • 7+ years of experience as a Salesforce Developer/Administrator/Configuration in Salesforce Ecosystem. Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
  • Hands-on Salesforce Lightning Experience (Aura and LWC).
  • Experience in Administration, Configuration, Implementation, and Support of Salesforce CRM based on Apex Language and leveraging Force.com Platform.
  • Hands on experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization.
  • Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
  • Experience in SFDC Integration using Web Service and Apex Programming (SOAP and REST).
  • Involved in data migration and integration using Apex Data Loader as well 3rd party tools.
  • Hands on experience in building processes using Flow in Salesforce.
  • Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Flows, Reports, Dashboards, Approvals and Tasks.
  • Experienced in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as required by business requirements.
  • Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical and presentation skills.
  • Strong understanding of fundamental business processes, excellent Communication and inter-personal skills with ability to work well in a dynamic team environment.

Overview

7
7

Public Trust Clearance

6
6
Certification
3
3

Public Trust Clearance

Work History

SALESFORCE DEVELOPER

Capgemini Government Solutions
McLean, VA
08.2023 - 03.2024

Project: GSA

General Services Administration (lop.gsa.gov)

Role: Salesforce Developer.

Experienced Salesforce Developer with a proven track record in analyzing, designing, and implementing solutions for complex business requirements. Specialized in migrating from Visual Force to Lightning, enhancing user

interfaces and customization capabilities. Demonstrated expertise in creating custom Lightning components and managing site redirections in Salesforce sandboxes, significantly improving user navigation and site functionality.

Key Achievements:

Led the successful migration of Enhanced Notes and conversion of Visual Force pages to Lightning pages, resulting in improved user experience and increased customization flexibility.

Efficiently managed the redirection of lop.gsa.gov to beta.leasing.gsa.gov within the Salesforce sandbox, ensuring seamless user transition and enhanced website performance.

Fostered strong team collaboration, actively participating in meetings, and providing consistent progress updates, contributing to the cohesive and efficient achievement of project goals.

Employed advanced research and analytical skills to explore and implement effective solutions in Salesforce development, aligning with project requirements and achieving optimal results.

Project: USDA

United States Department of Agriculture (USDA)

Role: Salesforce Developer

Managed and resolved a wide range of cases across multiple Salesforce orgs, catering to the unique needs of different USDA departments.

Addressed various issues including bug fixes, system errors, and requests for custom functionality within Salesforce. Developed new functionalities and collaborated with teams to create Lightning Web Components (LWC) as per

departmental requirements.

Handled integration challenges, ensuring seamless connectivity and data flow between Salesforce and other systems.

Provided solutions for community-related issues, enhancing user engagement and experience within Salesforce communities.

Maintained close communication with case owners, ensuring transparency and understanding throughout the resolution process.

Adapted to diverse case requirements, demonstrating versatility in problem-solving and technical expertise in Salesforce. Created and maintained detailed documentation for each case, including problem descriptions, actions taken, and

resolution outcomes.

Collaborated with stakeholders to understand their specific needs, translating them into effective Salesforce solutions. Ensured timely and effective resolution of cases, contributing to improved system functionality and user satisfaction.

SALESFORCE DEVELOPER/CPQ

Elavon/US Bank
Atlanta, GA
11.2022 - 08.2023

Project: US BANK

Role: Salesforce Developer/CPQ,

I was responsible for the overall design of the functional Salesforce solution and for recommending best practice solution designs based on business needs.

Streamlining the quoting and pricing process, improving sales efficiency, and ensuring accurate and competitive pricing for products or services and as a CPQ specialist to oversee and optimize the CPQ implementation and functionality within Salesforce. Responsible for managing the CPQ process and ensuring accurate and efficient quoting and pricing for products or services .

Translated stakeholders' ideas into actionable solutions within the Salesforce Platform.

Developed Salesforce Apex classes, Triggers, VF pages, and Unit Tests.

Configured multiple Salesforce sub-systems, including CPQ and partner community.

Collaborated with cross-functional teams for seamless Salesforce operations.

Proficient in SOAP/REST APIs for seamless integration.

SALESFORCE DEVELOPER- ACCENTURE

California State
Seattle, WA
08.2021 - 11.2022

Prpject: California Department of Public Health

CA HEALTH & HUMAN SERVICES

CDPH - LTM SF Resource Support WOA5

Role: Salesforce Developer

As a Salesforce developer I support M&O and enhancement work at CDPH. I was design, develop, and customize Salesforce solutions to meet the specific needs of a CADPH.It was “LAB TESTING METRICS” is a Salesforce

application which is used as database is used as database to hold LABs data ,Location in CA State on daily basis I did Proposal to avoid Duplicity of this User Case:-

I did a check that on portal that currently we are Using Screen flow on the Digital experience site for LTM. In the flow if we add a feature to record based on the Facility and Reported Date if already exist then provided input will update the existing record.If no record found, then simply create.

Project: VMWARE INC

As a Salesforce LWC Developer/Admin I was responsible to design, build and configure applications to meet business process and application requirements.

OPPORTUNITY PRODUCT TABLE:

REQUIREMENTS:

User should be able to view the Opportunity products by Class all in in multiple tables (License, Term License, Subscription, Services) for all BUs.

SPECIFICATIONS:

Who (user): Field Sales Rep and Renewals Sales Rep

What: User to select an Opportunity and access product line and be able to see all products categorized by Class (License, Subscription, Services) under multiple table sections. I have developed LWC components based on requirement. The latest one was about is to display product line item data

I have fetched data from apex controller and modified it in javascript and showed in html using data table and treegrid.

Treegrid and data tables are lightning components predefined in lightning design systems.

Here my component will accept the OpportunityId as a parameter and display the License, term license, service, and subscription categories.

Project: MARRIOT INT

Role: Salesforce Administrator /CPQ Specialist,

I was responsible for configuring a variety of CPQ functionalities like bundle configuration, product rules, option constraints, price rules, discount schedules and Quote management.

Involved in analyzing existing system to identify gaps and provide solution to bridge them

Configured complex pricing structure with the help of lookup table and price rules to price products for three different countries.

Have also implemented multi-dimensional quoting functionality to cater to ramp deals and automated template selection and output settings to ensure appropriate templates presented to users by quote type

Played an active role in deployment and Data migration for CPQ project using change set and Data Loader respectively.

Have worked with the team on development of CRM solutions using Standard/Custom objects, Workflows, Process builders, Flow, Validation rules, Apex classes & triggers etc.

Salesforce Developer

XPRsoft Inc
Stafford, TX
08.2019 - 08.2021

Project: LC LessonCourse.com

Role: Jn. Salesforce Developer

Developed the web front end layer using, JavaScript for the registration applicatio

where different users, contractors, and clients can login to their maintenance pages and manage their accounts. Worked on analyzing the complete Apex classes, Apex Triggers, Pages in the Salesforce.com

Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts,

Contacts, Opportunity, Forecast, Cases, Reports and Dashboards

Involved designing of custom objects, custom fields, custom page layouts, workflows, relationships, look - ups,

dependent pick lists, and role based page layouts, work flow alerts, validation rules, approval processes, custom reports, custom tabs, report folders,designing Visual Force pages, record types, formula fields and email generation according to application requirements

Deployed the code developed in the Dev Sandbox to the Test Sandbox and the Production sandbox Used SOQL & SOSL for data manipulation needs of the application using Force.com Explorer

Environment: Force.com, Apex Data Loader, Developer Console, Sandboxes, Agile methodologies

Salesforce Administrator

NI TAX Inc
Irvine, CA
06.2017 - 08.2019

Project: NI TAX PLATFORM

Application Configuration

Role: Salesforce Administrator

I was Involved in the entire SDLC using agile methodologies.

Created pick lists, dependent pick lists, lookups fields, junction objects, master-detail relationships, validation, and formula fields.Migrated data from Legacy Systems to Salesforce CRM using Data Loader.

Experienced in sales cloud by adding objects, Fields, Tabs, Reports, and Dashboards and migrate data into Salesforce. Extensive experience in lead case management (Web-to-Lead, Email-to-Case).

Designed junction objects and implemented various advanced fields like Picklist, Custom Formula Fields, Field

Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation leading to effective Web-to-Lead communication with customers and partner portals.

Created users, roles, public groups and implemented role hierarchies, sharing rules, and record-level permissions to provide shared access among different users.

Designed System Configuration Enhancements (Dashboards, Reporting, Sharing Rules, Role Hierarchy, etc.).

Education

Master of Science - Computer Science And Programming

North American University
Stafford, TX
09-2022

Skills

1 Salesforce CPQ (Steel-brick)

2 Salesforce Sales/Service Cloud

3 Salesforce Experience Cloud Consultant

3 Salesforce Administration

4 Salesforce Platform Customization

5 Salesforce Advance Administration

Certification

• Salesforce Certified Platform Developer I

• Salesforce Certified Administrator

• Salesforce Certified Platform App Builder

• Salesforce Certified CPQ Specialist

• Salesforce Certified Advance Administrator

• Salesforce Certified Experience Cloud Consultant

CLEARANCE

Public Trust - Tier 1

  • General Services Administration (GSA)
  • United States Department of Agriculture (USDA)
  • Department of Labor (DOL)

Timeline

SALESFORCE DEVELOPER

Capgemini Government Solutions
08.2023 - 03.2024

SALESFORCE DEVELOPER/CPQ

Elavon/US Bank
11.2022 - 08.2023

SALESFORCE DEVELOPER- ACCENTURE

California State
08.2021 - 11.2022

Salesforce Developer

XPRsoft Inc
08.2019 - 08.2021

Salesforce Administrator

NI TAX Inc
06.2017 - 08.2019

Master of Science - Computer Science And Programming

North American University
Sami MurzaSalesforce Developer