Sami Nabulsi

• Advised customers on vehicle maintenance needs and service recommendations.
• Prepared estimates, invoices, and repair documentation using dealership service systems.
• Resolved service concerns, escalations, and scheduling conflicts while maintaining strong customer satisfaction.
• Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
• Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.

• Performed routine automotive maintenance and mechanical repairs, including oil changes, brakes, suspension, steering, cooling systems, belts, hoses, and general repairs.
• Safely lifted and secure vehicles using hydraulic lifts.
• Documented repairs, parts usage, and maintenance actions in service records.
• Able to efficiently complete repair and maintenance work while maintaining a clean, safe, and organized work area.
• Mentored junior technicians on diagnostic methods, tool use, and efficient repair workflows.

• Assisted customers with their pest control-related concerns.
• Provided exceptional customer service by actively listening to client needs and addressing their concerns.
• Facilitated complete general pest inspections and provided recommendations.
• Documented findings and completed paperwork accurately on electronic devices to ensure compliance and clarity.
• Obtained The National Core exam for AZ state Pest Management Division.
• Passed the A1 Industrial & Institutional exam to increase my knowledge in Laws and Rules, Labels and labeling as well as proper and safe application techniques and Pest Identification.
• Maintained and ensured the upkeep of distribution equipment and company vehicles.

• Oversaw 14 employees in 7 small teams, managing their daily tasks and workflow on various projects.
• Submitted payroll documents to ensure timely and accurate employee compensation.
• Conducted quality control to ensure compliance with coding requirements.
• Quality control to verify coding requirements were fulfilled.
• Trained new employees on company procedures and job responsibilities to ensure smooth onboarding.
• Coordinated project updates and communication with builders to ensure alignment on project status.
• Assisted crews in resolving issues during the installation process.
• Entered the attic/service port to complete duct work.
• Assigned company truck for position role on multiple sites
• Metal fabricator

• Relevant coursework: Studied ecological systems, conservation strategies, sustainability principles, human societies and environmental collapses.
• Projects: Ecological footprint analysis, citizen science project research on marine life.

High School General Education