SAMI SOUKI
Nashville,TN
Summary
Professional with more than 15 years' experience, working across diverse industries, B2B & B2C, both on agency and client side. Experience on both in-house teams and enterprises, collaborating with professionals on strategy and estructure of projects, ensuring teams are delivering best-in-class output, functioning efficiently and instilling a culture of collaboration. I've developed an excellent understanding of how creative strategy & work ties to solving problems. I enjoy building bridges and opening doors, as well as solving problems with a hands-on and can-do approach. I have the ability to prioritize and work quickly and efficiently within very tight time frames. Self-motivated professional with strong abilities to do multiple tasks and priorities, analytical thinking abilities and detailed oriented. Independent, decisive and accountable. Organize & structured yet flexible & dynamic with strong communication skills and a long track of history of working under high-pressure to achieve successful the goal. I'm extremely passionate and responsible - I love what I do, and I'm always looking forward to continuously learn, develop and grow personal and professionally.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bar Shift Leader
Titos Mexican Restaurant
Nashville, TN
07.2023 - Current
- Mix & serve drinks
- Liqueur inventory
- Clean & maintenance of bar area
- Prepare the mise en place of the bar
- Maintained stock levels of beer, wine, spirits and soft drinks;.
- Ensured bar staff are following company policies and procedures;.
Marketing Coordinator
Maria Bahia Restaurante
Maracaibo, Venezuela
03.2020 - 06.2023
- Develop market research
- Analyze sales data
- Interpret costumer behavior and suggest creatives ways to increase brand recognition
- Develop advertising campaigns
- Carry out post sales strategies
- Elaborate marketing material
- Analyzed customer feedback to inform product improvements or new offerings.
General Manager
LagoMarket Supermercado
Maracaibo, Venezuela
10.2018 - 06.2023
- Develop strategy to boost sales and increase profitability.
- Manage the supermarket budget, including controlling expenses and minimizing waste
- hire train and supervise supermarket staff.
- Develop and implement operational policies and procedures to maintain a safe and clean environment.
- Ensure the store is well stocked with products and manage inventory levels, avoid shortages or overstocks.
- Resolve customer complains and ensure a high level of costumer satisfaction.
- Stay informed about market trends, new products and competitors.
- Collaborate with suppliers and negotiate contracts to ensure competitive prices and quality products
Sales Representative
Airca
Maracaibo, Venezuela
09.2015 - 03.2018
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Conducted market research to identify potential customers and their needs.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
- Developed key customer relationships to increase sales.
- Presented products and services to prospective and existing customers to meet client needs.
Shift Manager
Venezia Ristorante
Maracaibo , Venezuela
02.2011 - 08.2015
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Organized special events such as holiday sales or promotional campaigns.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Shift Leader
Zake Sushi snack and lounge
Maracaibo , Venezuela
07.2007 - 02.2011
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Resolved customer complaints and reported issues to senior management.
- Completed opening and closing duties to facilitate business operations.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Monitored staff performance to ensure quality standards were met.
- Cover bartenders and waiters shifts in case of staff shortage
Education
Bachelor of Science - Marketing
Urbe
Maracaibo Venezuela07-2009
Skills
- TECHNICAL: Purchasing-warehouses, MS office word, excel power point
- MANAGERIAl: Negotiation skills,Organization and productivity, Problem solving,Conflict resolution,Team building,teamwork, Communication, ,dynamic
- CUSTUMER SERVICE: Patient, friendly, educated, attentive to details, responsible, human factor
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- ENGLISH CEVAZ Maracaibo Venezuela
- SACS Food hygine course for catering Maracaibo Venezuela
Timeline
Bar Shift Leader
Titos Mexican Restaurant
07.2023 - Current
Marketing Coordinator
Maria Bahia Restaurante
03.2020 - 06.2023
General Manager
LagoMarket Supermercado
10.2018 - 06.2023
Sales Representative
Airca
09.2015 - 03.2018
Shift Manager
Venezia Ristorante
02.2011 - 08.2015
Shift Leader
Zake Sushi snack and lounge
07.2007 - 02.2011
Bachelor of Science - Marketing
Urbe
Similar Profiles
Barbara RuizBarbara Ruiz
Administrative Assistant at TITOS CREW COAdministrative Assistant at TITOS CREW CO
LUIS JORDANLUIS JORDAN
Sales Manager at TITOS AUTO SALESSales Manager at TITOS AUTO SALES
Khushi VermaKhushi Verma
Cashier at Titos PizzaCashier at Titos Pizza
Cassidy PowellCassidy Powell
People Operations Consultant at CRUNCHFIRM, INC.People Operations Consultant at CRUNCHFIRM, INC.
Dilan HoskinsDilan Hoskins
Intern at East Iris StudiosIntern at East Iris Studios