Sami Taylor

• Guided new staff to maintain high operational standards.
• Built rapport with guests to increase customer loyalty.
• Coordinate with kitchen and bar staff to maintain seamless service flow.

• Directed new hire orientation, documentation, and onboarding processes.
• Developed and executed strategies to enhance employee retention.
• Collaborated with department heads to advance goal-setting and performance growth.
• Supported development of training programs to boost team performance.

• Provided exceptional service in a fast-paced, collaborative setting.
• Processed POS transactions, maintaining adherence to alcohol service policies.
• Increased guest satisfaction levels.

• Managed point-of-sale transactions efficiently.
• Demonstrated extensive knowledge of beer and wine offerings, including 50 on tap.
• Established strong connections with customers.
• Showcased in-depth knowledge of diverse menu selections.

• Ensured efficient service delivery in a dynamic, team-focused atmosphere.
• Handled POS transactions and adhered to alcohol service policies.
• Achieved certification in food allergy management, aligning with restaurant's specialization.
• Refined dining ambiance to improve guest satisfaction.

• Prepared and served a variety of cocktail drinks.

Managed cash transactions with precision.

• Delivered comprehensive training to newly hired staff.
• Managed and organized liquor stock efficiently.