Sami Yamak
Ashburn,Virginia
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
FOH Team Member
Red Robin
Ashburn, Virginia
07.2020 - 04.2024
- Utilized point-of-sale system to process transactions accurately and efficiently
- Assisted with seating guests, taking reservations, and managing wait lists
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner
- Assisted colleagues whenever needed during peak business hours
- Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards
- Greeted and talked pleasantly with customers to promote positive image for business
Supervisor
Red Robin
Ashburn, Virginia
08.2021 - 11.2022
- Executed daily opening and closing procedures to company standard
- Maintained positive working relationship with fellow staff and management
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Trained new employees on company policies, job duties, and performance expectations
- Monitored numerous employee activities and assigned tasks to cover demand
Server
Buffalo Wing Factory
Ashburn, Virginia
04.2019 - 01.2020
- Greeted customers, answered questions and recommended specials to increase profits
- Took orders from customers accurately and in a timely manner
- Delivered food orders promptly and courteously
- Provided excellent customer service to ensure satisfaction
Education
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
Annandale, VA12-2025
Skills
- Phone etiquette
- Money handling
- Adaptable
- Detail-oriented
- Team collaboration
- Multitasking
- Microsoft Office
- Excellent communication
Affiliations
- Extensive administrative and volunteer work with ASEZ(Save the Earth from A to Z), the university student-led organization of the World Mission Society Church of God
- Volunteer of the International WeLoveU Foundation
- Club Management and operation at Northern Virginia Community College
Timeline
Supervisor
Red Robin
08.2021 - 11.2022
FOH Team Member
Red Robin
07.2020 - 04.2024
Server
Buffalo Wing Factory
04.2019 - 01.2020
Associate of Applied Science - Cybersecurity
Northern Virginia Community College
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