Samia Chowdhury

• Developed and implemented company wide intranet
• Collaborated with multidisciplinary teams to design and implement new technology features
• Updated technical documentation, product specifications and technical training materials
• Delivered support training to help customers learn key features of applications
• Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality
• Assisted with creation of user manuals
• Explained project technical risks and benefits during project kick-off
• Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements

Microsoft SharePoint, Power Automate, PowerApps, and Forms:

• Worked with various clients to migrate content from SharePoint On-Prem to SharePoint Online using Sharegate
• Built workflows for clients using PowerAutomate
• Built applications for clients using PowerApps
• Updated Sharegate methodology for team use
• Led analysis meetings for initial consultation and gather requirements for projects
• Created work instructions and user guides for User Acceptance Testing
• Provided training to users on how to best use their SharePoint and Teams environment
• Trained users on SharePoint's search feature
• Incorporated metadata as a searching method through Microsoft's Enterprise and Team Collaboration applications
• Performed proof of concept demonstrations
• Performed detailed research of customer business structures to accurately tailor sites to unique needs of each.
• Drafted integration plans to ease assimilation of products into customers' business infrastructure.
• Developed post-sale technical processes for installation and technical support.

Microsoft SharePoint, Power Automate, Power Bl, Sway, and Forms:

• Managed and migrated legacy sites from 2003, 2007, 2010, and 2013 onto SharePoint Online Modern using ShareGate
• Worked with Director of Governance to update the SharePoint sites of our MPG counterpart when they were acquired in 2016
• Developed and maintained SharePoint Modern sites throughout the company ranging from the Internal Audit department to the Continuous Improvement department
• Automated approval processes to be more efficient by reducing Managed and updated content on SharePoint sites
• Prepared Teams environment for users
• Created dashboards in Power Bl to monitor work performance and service request resolution time

Business Contributions:

• Worked with our global team to resolve tickets and incidents
• Created user stories and requirements from initial gathered information
• Utilized data architecture to translate the business's needs into system requirements
• Worked with stakeholders to deliver customized solutions and automate approval processes
• Worked with the Director of Business Intelligence to model and present data sets through Sway
• Created work instructions and user guides for User Acceptance Testing
• Provided training to users on how to best use their SharePoint and Teams environment
• Trained support staff in site implementation, updating and maintenance procedures.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Inspected merchandise for quality and arranged proper display location on floor.
• Updated pricing and signage to complete product displays and educate customers.
• Completed efficient store resets to prepare store for special promotions and seasonal updates.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Conducted regular store audits to verify compliance with company policies.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.