Samia Stubbs
Summary
Dynamic sales professional with a proven track record in many different sales fields, adept in customer relationship building and direct sales. Excelled in administrative oversight and sales strategy, significantly boosting revenue. Skilled in telephone and email etiquette, ensuring seamless customer account management. Achieved and surpassed sales goals through effective customer service expertise and marketing aptitude. Enthusiastic and driven to learn while also being willing to take direction in any given field.
Overview
8
8
years of professional experience
Work History
Sales Coordinator
Ashley Furniture Homestore
03.2024 - 11.2024
- Efficient communication between sales and warehouse, making ordering and delivery of products seamless.
- Taking self accountability, knowing all sales made will have to be obtained by me and handled throughout the entire process.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Build personalized rooms in an 'interior designer' mindset, taking their space into consideration when choosing specific products.
- Mattress, furniture and accessory sales helped to broaden my horizons on the possibilities and innovativeness of the business. Learning things that I didn't know possible in these categories.
Inside Sales Coordinator
Russell Cellular Verizon Wireless
08.2023 - 04.2024
- Phone, internet and electronic sales
- Very fast paced environment, with multiple sales being juggled at once.
- Managed portfolio of accounts and consistently generated strong annual sales.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Developed new accounts by marketing company product and offering value-added services.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Sales Coordinator
Badcock Home Furniture
06.2022 - 07.2023
- Maintain knowledge of all vendor products, pricing, options, finishes, details
- Cross selling products and knowing layout of the store
- Maintain updated customer information including contact data special
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Guest Service Representative
TownePlace Suites by Marriott
09.2020 - 03.2022
- Set and managed policies for concierge services and guest relations.
- Reviewed upcoming events and planned for expected challenges.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
Leasing Consultant
Career Strategies Inc
02.2017 - 01.2019
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Responded to requests and scheduled appointments for property showings.
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Education
High School Diploma -
Sandalwood High School
Jacksonville, FL05-2016
Skills
- Telephone and email etiquette
- Customer account management
- Direct sales
- Customer relationship building
- Application management
- Sales and marketing aptitude
- Customer service expertise
- Administrative oversight
Self taught nail technician
After getting my nails done since the age of 14, I finally decided to take it into my own hands, literally. I bought the items, pulled up YouTube and practiced religiously every day. Taking a lot of sanitary precautions while also using my hand eye coordination to create very distinct and small designs, I've gained a couple clients and also learned a skill that I'll never have to pay for myself again!
Timeline
Sales Coordinator
Ashley Furniture Homestore
03.2024 - 11.2024
Inside Sales Coordinator
Russell Cellular Verizon Wireless
08.2023 - 04.2024
Sales Coordinator
Badcock Home Furniture
06.2022 - 07.2023
Guest Service Representative
TownePlace Suites by Marriott
09.2020 - 03.2022
Leasing Consultant
Career Strategies Inc
02.2017 - 01.2019
High School Diploma -
Sandalwood High School
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