Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samia Thompson

Wilmington,DE

Summary

Highly motivated and results-driven professional with a strong work ethic and adaptability. Demonstrates exceptional interpersonal skills and thrives in independent work environments. Quick to master new skills and eager to take on new challenges, consistently delivering high-quality results.

Overview

15
15
years of professional experience

Work History

Procedure Area Tech – Operating Room

ChristianaCare
Newark, DE
07.2021 - 02.2025
  • Technical Troubleshooting: Proactively identified and resolved minor equipment malfunctions during surgical setups to ensure zero delays in procedure starts.
  • Clinical Patient Care: Actively assisted the surgical team with high-stakes patient transfers and precise positioning on procedure tables, including extremity holding for skin preparations.
  • Emergency Response: Responded immediately to crisis situations and performed essential tasks under the direct guidance of Registered Nurses to maintain patient safety.
  • Troubleshot technical issues, reducing downtime and enhancing service delivery across departments.
  • Collaborated with interdisciplinary teams to address equipment needs and improve workflow processes.
  • Clinical Logistics: Managed the preparation and breakdown of the Operating Room, including the procurement of complex instrument sets and case carts.
  • Contamination Control: Managed the safe handling and transport of specimens, body fluids, and contaminated instrument trays according to Level 1 Trauma center standards.

Equipment Technician

Christiana Care Health System
Wilmington , DE
09.2018 - 12.2021
  • Inspected equipment and made repairs and replacements.
  • Performed troubleshooting duties to determine cause of equipment failures.
  • Noted and filed new installations, repair procedures and maintenance procedures completed.
  • Analyzed and interpreted data from facilities equipment.
  • Maintained, tested and assembled pieces of equipment weekly.
  • Communicated with clients during service calls for top-quality customer service.
  • Collaborated with clinical staff to troubleshoot equipment issues and provide timely solutions.
  • Managed inventory of parts and supplies, ensuring availability for repair needs.

Service Assistant

Christiana Care Health System
Wilmington , DE
09.2017 - 09.2018
  • Stock Neonatal Intensive Care Unit with medical supplies and linens
  • Check inventory and place orders to replenish supplies as needed
  • Performed environmental maintenance duties by cleaning trays and delivering to central processing Assisted with maintaining established departmental policies and procedures, objectives, and quality improvement, safety, and environmental and infection control standards.
  • Cleaned medical equipment and warmer beds
  • Worked productively and performed assigned duties safely, adhering to establish NICU safety rules and practices.
  • Report any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitor
  • Provided exceptional customer service to patients and families, addressing inquiries and resolving concerns promptly.

Youth and Family Specialist

Vision Quest, Youth Services
Philadelphia, Pennsylvania
02.2010 - 09.2016
  • Provided emotional support and guidance to youths in difficult situations.
  • Facilitated group discussions, activities, and workshops for youths on a variety of topics.
  • Monitored attendance and progress of participants in programs.
  • Maintained records of program services provided to ensure compliance with regulations.
  • Collaborated with other professionals to provide comprehensive services to clients.
  • Advised family members on how to best support their children's growth and development.
  • Educated parents and guardians on available resources in the community that could benefit their child.
  • Conducted assessments of needs and risk factors among participants in order to develop appropriate interventions.
  • Provided Safe Crisis Management and utilize verbal intervention techniques to youth who are physically threatening, out-of-control, or otherwise presenting a threat to themselves or others.
  • Demonstrated awareness and sensitivity to diversity issues and recognizes triggers, biases, and beliefs, and does not allow them to interfere with treatment, service delivery, and the performance of the job

Education

Customer Service Training -

Christiana Care
Wilmington, DE
04-2016

High School Diploma -

Strawberry Mansion High School
Philadelphia, PA

Skills

  • Safety Protocols
  • OSHA Regulations
  • Customer Service Excellence
  • Team Management
  • Good Work Ethic
  • Critical Thinking
  • Reliable and Trustworthy
  • Friendly, Positive Attitude
  • First Aide, CPR
  • People Skills
  • Active Listening
  • Conflict Resolution
  • Training & Development
  • Relationship Building
  • Organizational Skills
  • Planning & Organizing
  • Environmental compliance
  • Customer service
  • Problem-solving

Timeline

Procedure Area Tech – Operating Room

ChristianaCare
07.2021 - 02.2025

Equipment Technician

Christiana Care Health System
09.2018 - 12.2021

Service Assistant

Christiana Care Health System
09.2017 - 09.2018

Youth and Family Specialist

Vision Quest, Youth Services
02.2010 - 09.2016

High School Diploma -

Strawberry Mansion High School

Customer Service Training -

Christiana Care
Samia Thompson